Client Onboarding Administrator (6-month FTC
Clarke Willmott
Date: 6 days ago
City: Taunton, MA
Contract type: Full time

We have an opportunity for an Onboarding Administrator to join us on a six-month basis (FTC). You will be joining a friendly and talented team of 12 people reporting into a supportive and personable Manager.What makes this role so exciting is the level of development opportunity available, you will receive on the job training and support that will empower you to grow and develop within the team, this is more than a job, it’s a career opportunity.This is a hybrid position based in our Taunton office.This is a busy and varied role where you will be required undertake volume compliance tasks related to the client and matter take-on process on behalf of all our fee-earning teams. If you enjoy busy, varied work and working to tight deadlines we welcome your application.Role: Client Onboarding Administrator
Location: Taunton
Hours: Full Time
Term: FTC (6 months)
Vacancy Reference: 1351-BTNWho we areYou’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.Day to day, you’ll be successful in this role by:Working as part of an established centralised team to undertake client and matter take-on compliance tasks on behalf of the whole firm.You will:
Location: Taunton
Hours: Full Time
Term: FTC (6 months)
Vacancy Reference: 1351-BTNWho we areYou’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.Day to day, you’ll be successful in this role by:Working as part of an established centralised team to undertake client and matter take-on compliance tasks on behalf of the whole firm.You will:
- Manage team inbox answering and assigning relevant queries.
- Update dashboard systems in line with SLA’s.
- Answer calls from secretaries and fee earners with regards to the onboarding process.
- Receive requests for conflict checks from across the firm.
- Liaise with fee-earners and secretaries to ensure that you have the correct information to run the conflict check, obtaining information from external sources, such as Companies House, where required.
- Run the conflict check using our conflict checking software.
- Review the conflict report to identify any entries which match the search criteria and refer any potential conflict to the Risk Management and Compliance team.
- Communicate the outcome decided upon by the Risk Management and Compliance team to the fee-earner and secretary and implement any further actions needed as a result of their decision.
- Periodically evaluate existing clients working with Partners and Fee Earners in order to keep CDD and risk assessments on client files up to date.
- Review the Customer Due Diligence (CDD) documents for new or for existing clients to understand our customers and flag any anti-money laundering concerns to the Onboarding Team Manager and Head of Onboarding/MLRO
- You will assist with other daily tasks related to client and matter take-on process, as requested by the Team Manager.
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