Room Attendant

E.M.A. Hospitality


Date: 6 days ago
City: Oak Creek, WI
Contract type: Full time
Description

Position Overview:

We are seeking meticulous and dedicated Room Attendants to join our Housekeeping team at [Hotel Name] in [City, State]. Room Attendants are responsible for ensuring that guest rooms and public areas are clean, comfortable, and inviting for our guests. The ideal candidates will have a strong attention to detail, excellent time management skills, and a passion for providing exceptional service.

Key Responsibilities

  • Room Cleaning:
  • Clean and tidy guest rooms according to established standards and procedures, including making beds, dusting furniture, and vacuuming carpets.
  • Replenish amenities and supplies in guest rooms, such as toiletries, towels, and linens.
  • Ensure all surfaces are sanitized and free of dust, debris, and stains.
  • Public Area Cleaning:
  • Clean and maintain public areas of the hotel, including corridors, lobbies, and elevators.
  • Vacuum carpets, sweep and mop floors, and dust surfaces to maintain cleanliness and orderliness.
  • Empty trash receptacles and replace liners as needed.
  • Guest Interaction:
  • Greet guests with a warm and friendly demeanor and respond to any requests or inquiries promptly and courteously.
  • Report any maintenance issues or guest concerns to the Housekeeping Supervisor or Executive Housekeeper for resolution.
  • Ensure guest privacy and security by following established procedures for entering and servicing guest rooms.
  • Inventory Management:
  • Maintain inventory of cleaning supplies and amenities, notifying the Housekeeping Supervisor when supplies need to be replenished.
  • Properly handle and store cleaning chemicals and equipment in accordance with safety guidelines.
  • Team Collaboration:
  • Collaborate with fellow Room Attendants and other members of the Housekeeping team to ensure effcient and thorough cleaning of all guest rooms and public areas.
  • Communicate effectively with supervisors and colleagues to coordinate tasks and share relevant information.

Requirements

Qualifications:

  • High school diploma or equivalent; previous experience in housekeeping or a related field preferred.
  • Strong attention to detail and commitment to cleanliness and hygiene.
  • Excellent time management and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods.
  • Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

Benefits

  • Competitive hourly wage.
  • Opportunities for advancement within the housekeeping department.
  • Employee discounts on hotel stays and other amenities.
  • Professional development and training opportunities.

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