SDR Manager

Stream is looking for a highly motivated and skilled SDR Manager to support our global SDR team. This will be a hybrid role based in our Boulder, Colorado office. Stream is the industry leader in the “in app” chat & feeds market, providing engagement features for some of the most recognizable brands in the world. Whether it's working out with Peloton or Strava, gaming with the likes of EA Sports, or intimacy apps like Match Group, there’s a high likelihood that you have used or are using Stream’s APIs. The work we do in sales development ensures that we will continue to make our world a more community driven and engaging place to live.

What will you work on

The SDR Manager is responsible for leading and developing a high-performing team of Sales Development Representatives (SDRs), driving pipeline generation, and refining outbound sales strategies. This role involves developing and enforcing enablement content, mentoring and managing the SDRs, optimizing prospecting efforts, and ensuring the team effectively qualifies and nurtures leads to support the sales pipeline. Your focus will be on scaling outbound efforts, improving conversion rates, and aligning SDR initiatives to ensure our pipeline consistently meets our growth goals.

Job Responsibilities

• Enable, Manage and mentor a team of Sales Development Representatives (SDRs) to achieve and exceed their pipeline generation targets.
• Organize, refine, and implement efficient sales development processes.
• Hold team members accountable for performance metrics and drive consistent results.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Review calls and provide coaching best practices
• Assess and learn new sales and marketing technologies (SFDC, SalesLoft, HubSpot, LeadIQ, ZoomInfo, Gong etc) to streamline workflows and enhance team capabilities.
• Work with sales and marketing leadership to align SDR strategy with overall business objectives.
• Lead weekly team meetings & call coaching sessions, prioritizing objectives for your team.
• Define the quarterly goals for the team and track and communicate progress to drive consistent performance week over week
• Continue to grow the team through recruiting, onboarding, and training new SDRs
• Partner with Marketing on Account Based Marketing (ABM) campaigns and to ensure and integrated approach to our outreach
• Become an integral part of the Sales Leadership at Stream
  
  

About You

You have

• 5 years + experience in managing SDR teams in a B2B SaaS environment, preferably selling to Enterprise accounts and technical audiences
• Adept at assessing and learning new sales and marketing technologies to increase efficiency and effectiveness
• Possess an infectious passion for Sales Development
• Ability, knowledge, and hunger to step in as player-coach on a daily basis that includes tactical management of reps, outbound calls & shadows, and superior knowledge in SFDC operations
• Highly analytical and organized, with a strong ability to leverage data for decision-making
• You are a power SFDC user, experience with SalesLoft or Gong is a plus.
• Highly self-motivated and results driven.
• Familiarity with the API/SDK space is a bonus, but not a necessity
  
  

Who We Are

Stream has a grounded, modest, scrappy culture. We are talented, highly technical, and collaborative which makes Stream a great place to learn and improve your skills. Our team is forward-thinking and diverse and we all have different backgrounds which lends to our creativity and innovation. With offices in Boulder and Amsterdam, our employees represent 15 countries and more than 11 languages.

What makes this role exciting?

• Collaborate with a Dynamic GTM Team: Join a fun and collaborative cross-functional team where RevOps enables rapid tech adjustments, Sales partners on strategic initiatives, and Marketing fuels your success with targeted ABM campaigns.
• Own Your Success and Drive Strategy: Operate as a true owner, shaping and executing end-to-end SDR strategies with significant autonomy and impact.
• Innovate with Cutting-Edge Technology: Push the boundaries of SDR effectiveness by exploring and implementing AI-driven solutions, driving efficiencies and pioneering new approaches.
  
  

Why join Stream?

• History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support.
• Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations.
• Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience.
• They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin).
  
  

What we have to offer you

Stream employees enjoy some of the best job benefits in the industry:

• 19+ days of paid time off plus 10 paid holidays
• Hybrid work flexibility
• Free health insurance for the employee and partial coverage for dependents (80% contribution coverage for health and 100% for dental and vision)
• 401k contribution plan with 4% match
• Fitness stipend
• Company equity
• Dog-friendly office!
• A Macbook Pro provided
• A Learning and Development budget
• Team lunches and plenty of snacks
• RTD pass + free parking pass on Pearl Street
• An office on Pearl Street in downtown Boulder
• 12 weeks paid parental leave for primary parents
• The opportunity to attend or present to global conferences and meetups
• The possibility to visit our office in Amsterdam
  
  

Note: this list of benefits applies to Colorado-based employees and is adjusted per your location of residence.

Salary (for Colorado only): Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate's skills, level of experience, and location. For Colorado-based candidates, the salary range for this position is an OTE of 150k. Compensation at all other locations will be based on the factors as stated above.

Our culture

Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 140+ peers from over 35 countries across the globe.

We value transparency, aim for excellence, and support each other on our way to new victories.

Our team consists of the strongest talents all over the world, which makes Stream a great place to learn and improve your skills.

When it comes to software engineering jobs, our culture is oriented towards ownership and quality: our goal is to deliver stable software.

If you are interested in becoming a part of what we do, apply for this vacancy now!

Hybrid office policy: applicants based (or relocating to) one of our office locations are expected to work according to the applicable local office attendance policy.

Equal opportunity employer statement: Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note for external recruiters: We currently have this role covered and do not accept unsolicited agency resumes. We are not responsible for any fees related to unsolicited resumes.