SAP Delivery Manager

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: The Manager of Technical Product Delivery is responsible for leading their team in the successful delivery of final product. The incumbent will manage, mentor, coach and provide leadership to the product delivery team responsible for building, managing and supporting the product. Partner with various stakeholders both within and outside of IT to promote open lines of communication and adherence to SDLC (Software Development Life Cycle) standards and processes.

Job Roles And Responsibilities

• Manage resources on an agile engineering team consisting of Software Engineers, Test Engineers and Business Analyst.
• Coach staff to have a growth mindset, operate efficiently at a sustained pace and become self-organized team members.
• Focus on individual and team's competence development needs.
• Lead by example and empower and uplift your staff by being a servant leader.
• Work with Scrum Masters to identify and resolve roadblocks that cannot be addressed within the team.
• Work with Business Owners, Product Owners and Architects to identify future work in order to help set up the teams for success.
• Lead the team on key engineering disciplines such as Claritev's I/O (A more modern, autonomous, event-driven, composable and observable architecture), DevSecOps pipeline automation and cloud adoption where possible.
• Participate in practice groups with the intent of ensuring that the team adhere to them with respect to Technology, Quality, and Process.
• Understand functional area and provide leadership: Review product capabilities, sustainability, and stability with a goal to inform business stakeholders and senior management and recommend potential solutions.
• Responsible for triaging production issues with Incident Management Group.
• Responsible for administrative duties related to reporting staff such as, performance reviews, salary administration etc. Hire, nurture, energize and retain the best talent.
• Be a champion of Claritev's core culture; ACTS -- (Accountability, Continuous Improvement, Team work and Service Excellence).
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company's Core Competencies and values held within.
  
  

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JOB REQUIREMENTS (Education, Experience, And Training)

• Must have 6+ years of product delivery experience as part of a scrum-agile team.
• 2+ years of resource management background. Knowledge of Healthcare industry and understanding all major workflows associated with the healthcare claim processing preferred.
• Communication (oral, written and listening), project management, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills.
• Ability to develop and maintain collaborative and cooperative relationships throughout the organization.
• Ability to facilitate teams and client relationships to satisfy needs and identify improvements.
• Ability to demonstrate commitment to excellent customer service and follow-through.
• Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities as business needs dictate.
• Ability to effectively present information and respond to questions from internal and external customers.
• Ability to be flexible and creative in problem solving and identifying process improvements.
• Ability to anticipate business needs and think with a business owner mind-set.
• Ability to adhere to corporate work ethic standards.
• Bachelor's Degree preferred or 4 equivalent years of related experience.
  
  

Compensation

The salary range for this position is $160K to $180K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

Benefits

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your Benefits Will Include

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off - accrued based on years of service
• WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Summer Hours
• Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.
  

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 15 calendar days from the posting date or as long as the job remains posted.

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