Clinical Trials Coordinator
Arkana Laboratories
Date: 2 days ago
City: Little Rock, AR
Contract type: Full time

Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.
This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.
Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.
About the position: As the Clinical Trials Coordinator, you will be responsible for assisting the Contract Research Principal Scientist in performing the tasks associated with carrying out clinical trials research from sponsors. Serve as liaison between Arkana and contract research clients to ensure service is delivered according to our promise. Work is performed in accordance with standard laboratory practice under limited supervision.
What you'll do:
Education: One to two years of related experience and/or training; or an equivalent combination of education and experience
Experience: One year of client service experience in a laboratory setting is preferred
Computer Skills: Proficient in MS Office, MS Outlook, and Excel skills required
Other Requirements: Ability to work with highly confidential information with tact and professionalism
Ability to exhibit polite and professional communication via phone, email and mail
This position is onsite at the Arkana main office in Little Rock, AR.
What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.
Specifically, we offer the following benefits to full-time employees:
This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.
Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.
About the position: As the Clinical Trials Coordinator, you will be responsible for assisting the Contract Research Principal Scientist in performing the tasks associated with carrying out clinical trials research from sponsors. Serve as liaison between Arkana and contract research clients to ensure service is delivered according to our promise. Work is performed in accordance with standard laboratory practice under limited supervision.
What you'll do:
- Initiate sponsor contact, determine their goals and communicate to the client what Arkana can provide
- Create & document internal requisition form & study-specific Statement of Work (SOW)
- Create and manage all SOWs under the guidance of Contract Research Director
- Ongoing management of client relationship including leading weekly status meetings and responding to client inquiries
- Data reconciliation & management
- Maintain study-specific documents as per sponsor guidelines
- Create, send, and track study-specific sample kits
- Create and submit clinical trial-specific Standard Operating Procedures (SOPs)
- Create, fill out, & maintain study-specific checklist for all clinical trials
- Clinical trial subject tracker for all clinical trials
- Other duties as assigned
Education: One to two years of related experience and/or training; or an equivalent combination of education and experience
Experience: One year of client service experience in a laboratory setting is preferred
Computer Skills: Proficient in MS Office, MS Outlook, and Excel skills required
Other Requirements: Ability to work with highly confidential information with tact and professionalism
Ability to exhibit polite and professional communication via phone, email and mail
This position is onsite at the Arkana main office in Little Rock, AR.
What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.
Specifically, we offer the following benefits to full-time employees:
- Competitive salary
- Generous paid time off and Paid Holidays
- Minimal cost health insurance for you and affordable options for your family
- 401(k) with immediate eligibility and match
- Company-paid life insurance
- Company-paid long term disability coverage
- Affordable vision and dental plans
- Flexible Spending Account or Health Savings Account availability
- Wellness plan and complimentary yoga classes
- Monthly in-office massages and employer-sponsored lunches
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