Office Administrative Assistant

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
  
  
  

Office Administrative Assistant I

Department: Human Resources

Full Time

Location: Springfield, MA

Schedule: Monday-Friday, 9a-5p

Pay: $20/hr

Job Summary:

ServiceNet is a dynamic and compassionate nonprofit organization committed to delivering innovative mental health, developmental, and human services across Western Massachusetts. As an Office Administrative Assistant I, you will play a vital role in ensuring seamless office operations and providing a welcoming front desk experience. This position is key to maintaining effective communication, scheduling, administrative support, and assisting HR functions—all within a mission-driven and supportive environment.

Key Responsibilities:

• Greet and assist visitors and clients professionally.
• Answer and direct phone calls, take messages, and provide information as needed.
• Manage mail, packages, office supply inventory, and order necessary supplies.
• Schedule appointments, meetings, and training sessions.
• Maintain a neat, organized, and welcoming reception area.
• Monitor and manage visitor logs, security procedures, and employee sign-ins.
• Proctor MAP testing.
• Provide administrative support, including data entry, document preparation, and filing.
• Assist HR with various administrative tasks.
• Perform other office duties as needed.
  
  
  

Qualifications:

• High school diploma or equivalent (Associate’s degree preferred).
• Experience in reception, customer service, or administrative roles.
• Strong communication, multitasking, and problem-solving skills.
• Proficiency in Microsoft Office Suite and office equipment.
• Ability to work independently and as part of a team.
  
  
  

Benefits:

• Generous time-off package
• Comprehensive health and dental insurance plans
• 403(B)-retirement plan, with employer matching
• Long-term disability benefits; paid life insurance
• Advancement opportunities, tuition assistance, and several more benefit options
  
  
  

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.