Part-time Receptionist

Job Title: Part-time Receptionist

Location: Alliance Care Rehabilitation and Nursing Center - Irvington, New Jersey

Shift: 4:30 PM - 8:00 PM, Monday - Friday

Pay Rate: $15.49 per hour

Job Description:

Alliance Care Rehabilitation and Nursing Center is seeking a professional and empathetic Part-time Receptionist to join our team. The ideal candidate will provide excellent customer service while maintaining professionalism in all interactions.

Key Responsibilities:

• Answer and direct incoming telephone calls to appropriate personnel or departments.
• Deliver messages or transfer calls to voicemail when the intended recipient is unavailable.
• Provide accurate information about the organization, including address, directions, and general inquiries.
• Operate the paging or telephone system as needed.
• For residents without phones, redirect calls to the nursing unit for communication facilitation.
• Respond to internal requests and locate personnel through the paging system.
• Greet visitors and direct them to the correct office or resident room.
• Offer assistance and directions to visitors, guests, residents, and sales representatives.
• Ensure that visitors adhere to facility rules and maintain safety protocols.
• Monitor the front door for elopement-risk residents and manage visitor access/sign-in processes.
• Maintain current resident files and a list of key personnel for reference.
• Adhere to HIPAA requirements and maintain confidentiality.
• Maintain positive relationships with residents, families, and staff members.
  
  
  

Qualifications:

• At least 1 year of prior receptionist or customer service experience.
• Strong communication skills with a professional and courteous demeanor.
• Ability to work well as part of a team and collaborate effectively.
• Empathy and compassion when dealing with residents and families.
• Strong attention to detail and ability to multitask.
• Reliable and conscientious with a positive outlook.
  
  
  

How to Apply:

Join a team that values compassion, professionalism, and integrity. If you’re ready to make a meaningful impact in the lives of our residents and their families, we’d love to hear from you.

Apply today and become a part of the Alliance Care Rehabilitation and Nursing Center family!