Senior R&D Infrastructure Engineer

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

www.IPC.com

TITLE: Senior R&D Infrastructure Engineer

DEPARTMENT: Product Development and Infrastructure

REPORTING TO: Director of Product Development and Infrastructure

OFFICE LOCATION: Fairfield, CT

ROLE TYPE: Hybrid, Contract

Overview of the Team:

This role will be part of the R&D Infrastructure team. It is a small team responsible for managing the IT infrastructure and labs within the IPC R&D organization located in Fairfield, CT. This infrastructure is depended upon by multiple internal customers located in the US, Paris and India, that includes Software Development, Quality Engineering, ExpertOps, Training, Network Services, Software Deployment Optimization, Product Lifecycle Engineering and technical leadership. These teams are responsible for producing IPC’s award-winning products that include Connexus Unigy, IQ/Max Touch and Unigy Soft Client.

Role Overview:

As a senior Infrastructure engineer, you will be located in Fairfield working with a small team of infrastructure engineers in multiple locations who are responsible for managing the complete IT infrastructure within the IPC R&D org. You will be a hands-on contributor, working collaboratively with your peers or independently on tasks with appropriate self-motivation. You will be tasked with understanding business requirements and objectives and delivering solutions under tight schedules while following established processes. You will be expected to have strong technical and soft skills along with excellent verbal and written communication skills. To ensure effective communication, you must be comfortable utilizing team communication and collaboration tools and working full time with a minimum of 4 days a week in the Fairfield office, or as needed.

How You Will Make an Impact:

In your senior infrastructure engineer role, you are competent, confident, and timely in support of your internal customers that are dependent upon the IT infrastructure you are responsible for. You are comfortable and experienced with collaborating with leaders and the team to review and prioritize projects, implement tasks and providing regular communication on progress. You are passionate about technology and staying up to date on the latest trends within the pertinent technology spaces, including Information Technology, Systems and Network Administration, on-prem lab environments, servers/appliances, and cloud technology.

Essential Skills and Experience to be Successful in this Role:

• Physical server rack & stack, cabling, configuration, maintenance/admin, firmware/BIOS, iDRAC access.
• Strong experience in Network administration activities -
• Rack & stack, maintain and troubleshoot network infrastructure such as routers, switches, firewalls, wireless controllers & access points.
• Configuration of IPs, subnets, gateways, routing, VLANs, licensing.
• Strong knowledge of network and power cabling strategies, distance management, repeaters, POE standards, copper and fiber.
• Experience using Linux to accomplish daily tasks (RedHat Enterprise Linux preferred).
• Basic understanding of security fundamentals to manage security risks of existing environment.
• Excellent verbal and written communication skills.
• Outstanding problem-solving skills, including the ability to look for standard as well as non-standard solutions to problems.
• Flexibility in work hours as some work could occur after hours and in support of other teams
• 8+ years of experience in relevant areas.
• Bachelor of Science Degree in Information Technology, Systems & Network Engineering, or Computer Science is a plus.
  
  

Desired Skills and Experience:

• Virtualization experience including:
• Deployment, Clustering, Configuration, Networking, Maintenance, Backup/restore
• VSAN architecture, implementation, and maintenance
• Health and performance monitoring
• Experience with important system services incl. DHCP, LDAP, SSSD, NTP, NFS, SMB, Active Directory.
• Experience with industry-standard tools/software/DCIM for managing labs/infrastructure e.g. Sunbird.
• Understanding of Power and HVAC distribution and planning (being able to identify hot spots, power overload of backup systems and overall power distribution).
• Windows system administration experience via both local and remote, incl. user admin, AD, deployment/upgrade/patching/administration, incl. virtual desktops.
• Basic PKI and Certificate administration (device and CA level).
• SAN/NAS hardware and configuration, incl. RAID, ZFS and basic storage algorithm concepts.
• Strong MSOffice skills for cataloging and equipment tracing/utilization.
• Experience with KVM hypervisor with both RHEL and Ubuntu Linux.
• Automated deployment experience (Ansible or equivalent).
• Infrastructure monitoring/alerting experience (e.g. NMS, Nagios, WhatsUp Gold).
• Experience with industry standard task management tools, e.g. Jira.
  
  

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture and offerings on www.ipc.com/careers/ and www.ipc.com/about-us/about-ipc/.

IPC’s Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.