Supply Chain Technician

This position is a non-licensed/certified staff member authorized to transport and/or stock medications to meet specified essential job duties.  This includes staff who do not have the authority to prescribe, dispense and/or administer medications.

Perform inventory counts of applicable bins / cabinets / shelves / rooms / etc. at each designated stocking areas and department.  Pull requisitions from the Materials Management Information System (MMIS), currently McKesson Pathways Materials Management (PMM).  Pick supplies from Surgical Services and Materials Distribution Storeroom(s) to fill each requisition.  If a Materials Management Information System (MMIS) is being used, enter requisitions and pull supplies per pick ticket.  Deliver supplies to designated stocking areas / departments / individuals, as appropriate, in a timely and efficient manner, per designated delivery schedule(s) and upon request.  Replenish inventory in the applicable bins / cabinets / shelves / rooms / etc. at each designated stocking areas to established par levels.  Deliver additional supply requirements in a timely and efficient manner upon request.  Rotate stock and check expiration dating / outdates of inventory at designated stocking locations for product safety and to minimize obsolescence.  Identify, document and notify Management of quality and quantity issues relating to supplies and inventory (e.g., stock-outs; insufficient safety stocks; excessive inventory; etc.).  Support requisition fulfillment levels as determined by Management.   25%

Support Surgical Services Storeroom Inventory operations.   Sort and put away incoming supplies to designated bin / shelf / stocking locations.   Maintain a clean, orderly and safe work environment.  Validate physical receipts with delivery ticket / documentation to ensure inventory accuracy; identify and report any discrepancies to Management and Inventory Specialist-SCM Surgical Services, as appropriate.  Pick supplies from Storeroom inventory to fill supply requests received via phone, email, and/or door requests.  Record all phone, email and door requests on Run Board.  All requests are processed to deliver excellent customer service.   Maintain accurate records of all such supply requests on order sheets / par levels / documentation (e.g., Issues & Receipts).  Deliver Run Board supplies to designated stocking areas / departments / individuals, as appropriate, in a timely and efficient manner.  Replenish inventory in the applicable bins / cabinets / shelves / rooms / etc. at each designated stocking areas to established par levels if the Run Board request involves par level replenishment. Support requisition fulfillment levels as determined by Management.  Identify, document and notify Management of quality and quantity issues relating to supplies and inventory (e.g., stock-outs; insufficient safety stocks; excessive inventory; obsolete and expired inventory; etc). 20%

Collect and return excessive inventory quantities from bins / cabinets / shelves / rooms / etc. to the Surgical Services Storeroom in a timely and efficient manner, per designated service schedule and upon request.  Collect and return obsolete and expired supplies from bins / cabinets / shelves / rooms / etc. to the Surgical Services Storeroom in a timely and efficient manner, per designated service schedule and upon request.  Identify, document and notify Management of quality and quantity issues relating to obsolete and expired inventory. 10%

Assist with cycle counts, monthly and annual physical inventory counts, and variance report analysis and recounts. 5%

Work closely with Surgical Services Team Leaders, SCM and Surgical Services Management relating to supply availability, delivery and par levels, and special supply requests.   Make recommendations to Management regarding items with high Run Board Activity that may need (a) to be stocked in specific departments / designated stocking locations; (b) to htave the stocking levels increased or decreased for specific supplies; or (c) improved inventory accuracy validation in specific departments.

5%

MMIS and Inventory Reporting Functionality:                                                               20%       

This position is a non-licensed/certified staff member authorized to transport and/or stock medications to meet specified essential job duties.  This includes staff who do not have the authority to prescribe, dispense and/or administer medications.

Utilize knowledge of MMIS, PMM and PC applications, as appropriate, to perform job responsibilities. Enter inventory counts from Replenishment stocking locations to create requisitions and pick tickets. Input requisitions into PMM, as appropriate, for issues from stock.  Maintain accurate records of inbound and outbound inventory items, within PMM, per Run Board and per supporting backup documentation.    10%

Assist with the confirmation and processing of receipts to update on-hand inventory within the MMIS (or manual records).  Process the return of items stocked in the Materials Distribution Storeroom within the MMIS system (or manual records).  Ensure that these transactions result in the correct adjustments to department’s expense and inventory, both on-hand quantity and General Ledger.  Maintain reporting on Inventory adjustments and the reasons for noted adjustments 5%

Input patient charges timely and accurately into PMM and/or Patient Financial Services STAR system(s), as appropriate.  Validate transmittal of patient charge inputs via batch totals. 5%  

Operations and Customer Service:                                                                               15%       

This position is a non-licensed/certified staff member authorized to transport and/or stock medications to meet specified essential job duties.  This includes staff who do not have the authority to prescribe, dispense and/or administer medications.

Develop and maintain standards for customer service regarding request processing, order fill rates, and order accuracy to process requests in a timely, effective, and professional manner. Assist Management in establishing expectations, develop plans, and manage processes to measure, assess, and improve the quality of the Department’s governance, management, clinical and support activities, including feedback to proactively identify opportunities for improvement, with primary focus on Materials Distribution Storeroom supplies and equipment and replenishment processes. Assist Management to continuously assess and improve department’s performance by: helping to maintain the appropriate quality control programs, providing orientation, in-service training, and continuing education of all persons, and reviewing and making recommendations on needed resources and services. Provide assistance to others, as appropriate; as directed, precepts and mentors new employees.

5%

Support “Company’s Coming” program. Supports and participate in Employee Opinion and Hospital surveys.  Support and participate in Employee Action Plans; may help facilitate departmental Impact Plan(s).  Demonstrate St. Luke’s Hospital FACES Culture. 5%

Support the achievement of Department Balanced Scorecard objectives.  

Perform other work duties as assigned 5%

Transport and/or stock medications

TOTAL                         100%

Employee is required to sit frequently and walk frequently. Employee must lift/carry a light (1 -20 lbs.) and medium (21 - 50 lbs.) products / loads frequently and heavy (50+ lbs.) loads occasionally. Employee may be required to lift over 100 lbs with assistance.   Employee is frequently required to bend, squat, crawl, kneel, climb, and lift waist to overhead.

Employee is occasionally required to reach forward and reach overhead. For repetitive action, employee is required to use both hands for simple grasping/pulling.  .   Employee is frequently involved with CRT / PC terminal work.  Employee is occasionally exposed to electrical hazards.

(Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)

The most significant of duties are included but this does not exclude occasional work assignments not mentioned or developmental duties.  

Job Relationships:       Brief descriptions of the types of interactions that occur for this job.

Employee is a member of the Supply Chain Management (SCM) Department, who interacts regularly with employees and Managers across various Hospital departments and other Supply Chain Departments.   Employee may also interact with Medical Office personnel and supplier personnel.

Depending on the Home Department assignment, this position reports directly to the Assistant Director of Supply Chain Management (SCM) or the Manager - SCM Logistics.

            Takes Direction from:    Assistant Director - SCM

            Supervised by:              Assistant Director - SCM

Direct reports to the Manager - SCM Logistics = employees with a Home Department of

                        SCM Mail Operations and SCM Receiving Operations

Direct reports to the SCM Assistant Director = employees with a Home Department of

                        SCM Linen, SCM Materials Distribution and SCM Surgical Services        

The Tech I may also take guidance, as directed by the Assistant Director and/or Director of Supply Chain Management, from her/his delegates, which may include the SCM Manager, SCM Surgical Services Manager, Inventory Specialist and Supply Chain Tech II.

This position has no direct supervisory responsibilities.

High school diploma or GED required.