Integration Operations Leader
Quick Quack Car Wash
Date: 5 hours ago
City: Rocklin, CA
Contract type: Full time
Job Details
Description
Key Responsibilities
Description
Key Responsibilities
- Act as the primary operations point of contact during acquisition integration efforts.
- Attend all V1 and Due Diligence site walks to represent the operations voice.
- Oversee the operational transition of newly acquired sites from Day 1 through stabilization.
- Coordinate with Operations Directors, Regional Leaders, Store Leaders, and Training to ensure alignment with Quick Quack standards and culture.
- Lead the development and execution of site readiness plans, including staffing, training, SOP alignment, and customer experience.
- Work with HR, Payroll, and Benefits teams to ensure proper onboarding of acquired team members.
- Collaborate with the Quality and Equipment Standards Leader to ensure sites meet equipment and cleanliness expectations.
- Support go/no-go decisions for soft and grand openings based on operational readiness checklists.
- Monitor performance and support rapid improvement cycles post-integration to drive KPIs (safety, quality, speed, service, sales, labor).
- Facilitate feedback loops between operations and the integration team to capture lessons learned and improve future playbooks.
- Brand Operations Support for the Service center.
- Brand Operations leadership where Operations is not present.
- Proven leadership experience in single or multi-site operations, ideally in the express car wash sector or food/retail environment.
- Strong project management skills with the ability to handle complexity and prioritize effectively.
- Excellent communication and collaboration skills across functions and all levels of the organization.
- Experience leading through change, with a bias for action and problem-solving.
- Familiarity with acquisition or change management processes is a plus.
- Ability to travel extensively to current operating markets and new markets.
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