Patient Services Representative

Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.

Collects and posts co-pays, deductibles and past due patient balances at the time of service.

Reports to: Market Practice Manager

FLSA: Non-exempt

Checks patients in and completes the intake process to include insurance verification and updating

demographic information.

Collects appropriate co-pays and communicates any financial liability to the patient.

Organizes and sets up appointments for some of the providers as needed. Follows up on special function

needs.

Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.

Performs other duties as assigned

Minimum Education:

High school diploma or equivalent required

Required Skills:

Promotes a team-oriented atmosphere and takes initiative in maintaining a tidy and safe clinical environment

Certifications:

Basic Life Support (BLS) from American Heart Association or American Red Cross - Preferred

Minimum Work Experience:

One year experience in a medical clinic; preferably in Family Practice or Specialty Clinic - Preferred

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran