Restaurant General Manager

Under the direction of the Vice President of Operations, the Restaurant General Manager plans and directs the overall Food & Beverage operations for a stand alone bar and/or restaurant, including all related management functions to ensure a positive guest experience.

Qualifications

• Requires a BS/BA degree in related field, and eight (8) to ten (10) years of related experience, or an equivalent combination of education and experience.
• Must obtain and maintain valid licenses / certifications per Federal and/or State.
• Must be at least twenty-one (21) years of age.
• Familiar with a variety of the field’s concepts, practices and procedures.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
• Relies on experience and judgment to plan and accomplish goals
• Able to perform a variety of complicated tasks
• Must possess excellent organizational, communication and multi-tasking skills
• Must possess excellent time management skills, along with the ability to forecast the time management needs of others.
  
  

Job Responsibilities

• Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
• Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary.
• Develops and administers operating and capital budgets.
• Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
• Responsible for specifications and quality of all food and beverage products.
• Controls all labor and food cost percentages.
• Responsible for quality, consistency, and presentation of all food and beverage products delivered to guests.
• Leads the marketing efforts to include social media, grassroots community marketing and other promotions. Building community relations is critical.
• Trains and develops staff on steps of service and following drink recipes and techniques.
• Recommends to senior management operational enhancements that support initiatives and promote excellence.
• Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
• Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
• Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
• Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

Perched atop the cliffs of Dana Point overlooking the Pacific Ocean, Laguna Cliffs Resort & Spa features 2 year-round heated swimming pools that offer child-friendly zones. This resort features a restaurant and full-service spa, as well as an indoor/outdoor lounge. Beach and harbor access is just 1,500 feet away. Each contemporary guest room at Laguna Cliffs Marriott Resort provides a flat-screen TV and a Bluetooh compatible Tivoli radio. Guest rooms include a coffee machine and plush robes. Ocean view rooms are available.