Receptionist

Facility: Bedrock Rehabilitation and Nursing Center at Wedgewood

Location: Lakeland, Florida

Position: Receptionist

Shift: Part-Time, 12:00 PM - 5:00 PM

Pay Rate: $16 per hour

Job Description:

Bedrock Rehabilitation and Nursing Center at Wedgewood is seeking a professional, friendly, and reliable Receptionist to join our team. As the first point of contact for many residents, visitors, and staff, you will play a key role in creating a warm and welcoming environment while supporting various administrative functions.

Responsibilities include:

• Answer telephones, determine the nature of calls, and direct callers to the appropriate individuals or departments.
• Assist department directors with administrative tasks such as typing reports and correspondence.
• Perform general clerical duties including filing, posting accounts, and supporting payroll when needed.
• Greet visitors and guide them to the appropriate offices or resident rooms.
• Issue and collect visitor identification badges.
• Maintain updated files/lists of residents, emergency contact numbers, department extensions, and key personnel.
• Manage and track important dates for contracts, renewals, and administrative deadlines.
• Operate office equipment such as copiers, phone systems, and paging systems.
• Order and track supplies according to facility protocols and budgets.
• Provide directions and general information to visitors, residents, and vendors.
• Assist with inter-facility communication and distribute mail as needed.
• Ensure office supplies are restocked and equipment repairs are requested as necessary.
  
  
  

Requirements:

• Must be able to read, write, speak, and understand English.
• Ability to remain calm in emergency situations and make independent decisions when needed.
• Strong interpersonal skills to interact tactfully with residents, families, staff, and the public.
• Knowledge of administrative practices and procedures.
• Cheerful and professional demeanor with a team-oriented attitude.
• Commitment to minimizing waste and maintaining efficient operations.
• High school diploma or equivalent required.
• At least one (1) year of clerical experience or completion of a secretarial science program from an accredited school/college.
  
  
  

Apply today to join the dedicated team at Bedrock Rehabilitation and Nursing Center at Wedgewood in Lakeland, Florida!