Service Operations Representative

Curri is seeking a Service Operations Representative to join our Core Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced tech environment. We are looking for passionate, driven, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.

This role is based at our Ventura, CA office and requires working on-site four days per week, with one remote weekend shift and occasional holiday coverage.

What you will do:

• Facilitate deliveries from booking to successful drop-off, and everything in between
• Provide best-in-class support for our customers
• Communicate with pickup and drop-off contacts to ensure deliveries complete successfully and smoothly
• Coordinate, recruit, and train Curri drivers
• Provide operational feedback and identify pain points for the team to optimize logistics
  
  

What you need to have:

• Fun personality, positive attitude, eagerness to learn
• Excellent written and verbal communication skills
• Top-notch customer service skills
• Proficient in G-Suite (Google Docs, Google Sheets)
  
  

What's in it for you?

• You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
• Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work.
• There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
• We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
  
  

$22 - $22 an hour

Who are we?

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry-leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com .

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