Program Manager, Information Data Operations

Description

Amazon's Artificial General Intelligence (AGI) team aims to "build world-class general-purpose intelligence services that benefit every Amazon business and humanity." We are looking for a Program Manager to join our team in beautiful Santa Barbara, California.

As a Program Manager, you will work with leaders across AGI-Information to develop and run important business and operations mechanisms that drive strategic decisions about resource investment and workflow prioritization. In this high-visibility role, you will work across teams in AGI-Info to report on productivity and impact metrics for critical data projects, delivering routine reports to senior leadership.

A successful candidate will be a highly organized, detail-oriented individual contributor who excels at dealing with ambiguity and is capable of operating at all levels. They will possess a strong handle on data, excellent writing skills, and a reputation as someone who brings simplified solutions to complex problems and consistently follows through on their commitments. They will possess strong organizational and communication skills to work with multiple stakeholders throughout a large organization.

Candidates should also have...

• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
• A history of teamwork and willingness to roll up one’s sleeves to get the job done
• A proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Strong verbal and written communication skills, with demonstrated experience engaging and influencing senior executives
• High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
  
  

Key job responsibilities

• Develop and run routine reporting mechanisms that drive data-driven decision-making about resource investment and workflow prioritization
• Collaborate with multiple stakeholders and teams to create and report on metrics related to customer impact of specific workstreams
• Partner with Finance team to report on workstream ROI
• Act as the point of contact for leaders across the AGI-Info org
• Coordinate projects with many individuals
  
  

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
  
  

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A2966475