PACE Clinical Coordinator

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are dedicated, motivated, enthusiastic team players making a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Responsible for assisting with coordinating and providing panel management and population health services to patients within the practice who are at the most risk for health deterioration or poor outcomes. Improve health outcomes through scheduling preventive and maintenance care appointments, educating patients, building the medical home between patients and practitioners and enhancing communication and continuity of care.

• Implement actions for increasing productivity such as, scheduling patients for PCP follow-up visits and specialty appointments, coordinating any needs prior to appointment (including translation, transportation, companionship, etc.), and anticipating open slots for same day appointments and proactively maintaining full provider schedules
• Meet weekly with the Care Team to identify and implement actions for improving population management outcomes
• Organize weekly pre-clinic team huddles to update on the progress of various goals—such as Meaningful Use, PCMH, compliance
• Coordinate monthly team meetings with clinic site Registered Nurse to discuss progress towards PCMH goals and areas needing improvement
• Provide end-of-visit interviews, coaching and patient engagement conversations when necessary and document in EHR
• Reinforce information given to the patient and/or family with handouts to improve patient self-management skills and communication
  
  
  

Minimum

• High school graduate or equivalent;
• Medical Assistant certification
• Minimum two years’ back office Medical Assistant experience
• Bilingual English/Spanish
• Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes
  
  
  

Required Skills/Knowledge/Abilities

• Ability and willingness to self-motivate, prioritize, and be agreeable to change processes to improve effectiveness
• Ability to function at the highest level of licensing and competency
• Excellent interpersonal skills; effective written and verbal communication skills
• Demonstrated ability to be culturally sensitive and appropriate in working with others and show respect for diversity
• Ability to present information effectively both verbally and in writing to individuals and groups from various cultural, ethnic, economic and educational backgrounds
• Ability to use critical thinking to make decisions and problem solve
  
  
  

Pay Range

$27.00 - $30.00