Education Manager

JOB OPENING

EDUCATION MANAGER

Full-Time, Non-Exempt

The ICA San Diego is seeking an Education Manager role to manage the promotion, administration, and operations of ICA learning and engagement programs. Working closely with the Director of Learning and Engagement to manage programs including, but not limited to, school outreach programs, year-round classes, summer camps, public programs, and community partnerships. Overseeing a team of teaching artists and working closely with community partners, the Education Manager carries out the day-to-day program communications and operations central to the ICA’s vision of becoming a living laboratory for the transformational power of art to build vibrant communities. The Education Manager reports to the Director of Learning and Engagement.

Program Management Responsibilities

• Plan, develop, and oversee the execution of educational programs, ensuring alignment with the ICA’s mission and community needs.
• Programs include: School outreach programs (Valise Project and Explore + Make field trips); art classes; summer camps.
• Manage program logistics, including scheduling, budgeting, and resource allocation, to ensure efficient and sustainable operations.
• Develop curricula for outreach programs to compliment state education standards.
• Design lesson plans, and supervise and support teaching artists in the design of lesson plans.
• Oversee the management of program materials and facilities, ensuring that spaces and supplies are maintained and prepared for programming.
• Manage procurement of educational supplies and materials, ensuring timely delivery and adherence to budget. Oversee and maintain programs’ material inventory, ensuring readiness and accuracy.
• Track and assess program outcomes through data collection, feedback, and evaluations, using insights to improve and refine offerings:

• Valise Project: Manage the Valise Project program by coordinating with teaching artists and schools, scheduling sessions, assigning lessons, and overseeing delivery quality
• Explore + Make field trips: Lead development of tailored K–12 field trip programs, aligning with state standards and teacher objectives.
• Summer camp: Design, implement, and evaluate summer camp curriculum and activities, ensuring alignment with ICA’s educational mission
• Art classes: Oversee all promotion and correspondence related to art classes, oversee enrollment, supervise teaching artist administrative responsibilities, and communicate with students

Administrative Responsibilities 

• Manage the daily administration of learning and engagement programs, including promotion/recruitment, admissions, curricular content and implementation, final presentations, and evaluations.
• Communicate with students, parents, educators, and local partners in a timely and professional manner in order to provide information about programs, facilitate enrollment, and resolve questions via phone and email, as well as in person.
• Build relationships with prospective students, parents, school/educator and community-based partners to foster partnership and promote participation in ICA programs.
• Communicate with schools to schedule school visits as part of the Valise Project and Explore and Make programs; coordinate with teaching artists to lead lessons.
• Update and maintain class/camp registrations using Shopify.
• Continually track, maintain, and report accurate records of programs, including number of individuals served.
• Update and maintain ICA website.
• Facilitate onsite check-in of students.
• Create and maintain a welcoming environment for students and visitors, resolving problems and conflicts, and reporting incidents regarding safety and delivering first aid.
• Create, review, and maintain interest forms, waitlists, and scholarship applications
• Create and review program evaluations and surveys.
• Manage program budgets to ensure efficiency and sustainability.
• Maintain accurate financial documentation and reconcile all program bills and receipts. Track payments, provide receipts, and follow up on outstanding invoices.
• Prepare reports for grants and funding sources, ensuring compliance with grant requirements and demonstrating program impact. Coordinate with the Advancement Manager to meet all compliance requirements, documentation, and deadlines related to education programming.
• Collect photos and testimonials across programs.
• Generate invoices using the POS systems (Veevart & Shopify) for education programs, including ticket sales, workshops, and materials.

Outreach and Promotional Responsibilities

• Establish and maintain partnerships with schools, community organizations, and other stakeholders to expand outreach and promote participation in ICA programs.
• Regularly update local newsletters and platforms to promote ICA programs.
• Oversee effective promotional and recruitment strategies to ensure that classes and programs are filled.
• Represent ICA’s educational programs through presentations at conferences, community meetings, and education-related events.
• Prepare and deliver compelling promotional materials and presentations for potential partners, schools, and private groups.
• Collaborate with the Marketing team to develop outreach strategies and content for education program visibility.

Supervisory Responsibilities

• In collaboration with the Director of Learning and Engagement, hire, train, and supervise teaching artists (permanent and seasonal), other support staff, and interns.
• Provide ongoing feedback to teaching artists, other support staff, and interns, and conduct regular performance evaluations and feedback sessions to ensure success in achieving education goals.
• Oversee the scheduling of teaching artists for classes, camps, tours, and school outreach program visits.
• Foster a positive, inclusive, and collaborative work environment, promoting teamwork and a culture of excellence.
• Ensure staff are up-to-date with necessary trainings, certifications, and onboarding processes.

Required Knowledge, Skills, and Abilities 

• Proactive attitude and excellent interpersonal and customer service skills
• Excellent time management and organizational skills
• Excellent verbal and written communication skills
• Ability to interact with all students of all ages
• Good understanding of computers and software and the ability to learn and use new technologies as needed
• Familiarity with spreadsheet and database operations 
• Strong relationship building skills
• Ability to lift 40lbs. with or without reasonable accommodation

Preferred Knowledge, Skills, and Abilities

• Bilingual (Spanish/English)
• Knowledge of Wordpress, Shopify, and other online sales/CRM tools

Required Education and Experience 

• Bachelor’s degree, preferably in Art Education, Studio Art, Museum Studies, Arts Administration, or related field OR;
• 3-5+ years of experience in program management, in a museum or education setting
• Proven experience with program development, budgeting, and staff supervision
• CPR certification (ICA will provide if necessary)
• Background check via LiveScan must clear (ICA will provide)

Preferred Education and Experience 

• Experience working with community-based organizations and schools
• Art education experience 
• Experience writing curricula
• Experience managing a classroom 
• Experience managing a team 

Work Environment, Physical Demands, Travel 

The Education Manager will work in both the ICA North (Encinitas) and ICA Central (Balboa Park) locations. This role will also require teaching and other work onsite in locations throughout the San Diego region. Frequent lifting, standing for prolonged periods, occasional bending, kneeling, pushing, and pulling might be expected. Should you require any reasonable accommodations, please contact the HR Manager. Travel to locations throughout the San Diego region is required. 

Compensation 

Salary range from $58,000-$62,000. A typical shift is 8 hours, weekdays between 9am to 5pm, some weekends and evenings as needed. Benefits include $450 toward monthly medical insurance premium, 120 hours paid time off in the first year, fourteen paid holidays in a calendar year, staff appreciation days, discounts at select Balboa Park restaurants and shops, and free admission to member museums.

Inclusion 

ICA San Diego strives to demonstrate leadership by modeling excellence and best practices for inclusion, diversity, equity, and accessibility. We believe in the power of human creativity and value the opportunities for connection and learning that exist when cultures and communities come together in collaboration and understanding.

We commit to championing policies and practices that value diversity, foster cultural equity, and create an accessible and inclusive environment. ICA San Diego does not discriminate based on race/ethnicity, age, disability, sexual orientation, gender, gender identity, socioeconomic status, geography, citizenship status, religion, or any other protected class. We recognize our strengths lie in the broad range of people who contribute their time and talents to our mission and are dedicated to creating a safe, inclusive place.

To Apply

Please follow the link https://form.asana.com/?k=kzWksUD7h_k_1v5t_sbaaQ&d=1200846716810781 to fill out the application form. Please include your resume and a cover letter explaining what interests you about this position and the ICA as well as experience that makes you suited for this role.