Director, Revenue Cycle Management

Description

Who We Are

At Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together.

The Position

As a Director of RCM at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role.

The Role

The Director of RCM will contribute to the fulfillment of Panorama Eyecare’s mission statement by leading revenue cycle functions. This individual will provide leadership and oversight for the entire revenue cycle, ensuring that processes from patient registration to payment collection are streamlined, efficient, and compliant. The Director will also work closely with other departments to support organizational goals and drive continuous improvement.

Key Responsibilities

• Leadership and Oversight: Lead and manage the revenue cycle department, ensuring the smooth functioning of all stages of the revenue cycle, including charge capture, coding, billing, payment posting, collections, and denials management.
• Strategy and Process Optimization: Develop and implement strategies to optimize the efficiency and effectiveness of the revenue cycle process. Identify opportunities for improvements, cost savings, and automation in workflow processes.
• Financial Management: Monitor and analyze key performance indicators (KPIs) related to revenue cycle performance (e.g., days in accounts receivable, cash collections, denial rates, and write-offs). Provide strategic guidance on how to improve these metrics and increase revenue recovery.
• Cross-functional Collaboration: Work closely with other departments, including billing, coding, finance, IT, and HR, to ensure alignment and integration of revenue cycle processes with overall company operations.
• Compliance and Regulatory Oversight: Ensure that all revenue cycle activities are compliant with healthcare regulations, payer requirements, and company policies. Stay updated on regulatory changes, including HR rules and regulations that impact the revenue cycle process.
• Team Leadership and Development: Lead, mentor, and develop a high-performing revenue cycle team. Foster a collaborative environment and provide training and professional development opportunities to staff members.
• Reporting and Analysis: Prepare and present regular financial and operational reports to the executive team and stakeholders. Provide data-driven insights using reporting tools to track performance, identify trends, and inform decision-making.
• Technology Integration: Oversee the effective use of NextGen and other relevant software systems for revenue cycle management. Work with IT teams to ensure these systems are optimized for performance, efficiency, and compliance.
• Budgeting and Forecasting: Assist in budgeting, forecasting, and financial modeling related to revenue cycle activities. Manage departmental expenses and ensure cost-effective operations.
• Continuous Improvement: Lead initiatives to improve operational efficiencies, reduce billing errors, improve patient satisfaction, and enhance cash flow.
  
  

Requirements

Performance/Skills Requirements:

• Strong analytical and financial management skills, with the ability to interpret complex data and generate actionable insights.
• Excellent leadership and interpersonal skills, with the ability to lead teams, communicate effectively with cross-functional departments, and influence stakeholders at all levels.
• Deep understanding of healthcare payer processes, regulatory requirements, and industry standards.
• Ability to develop and implement strategies that improve revenue cycle performance, compliance, and operational efficiency.
• Proven ability to manage and mentor teams, fostering a culture of continuous improvement.
• Excellent communication skills, both written and verbal, with the ability to present data and information clearly to stakeholders.
  
  

Education/Certifications/Experience

• Bachelor’s degree in relevant field of study or equivalent experience.
• 10+ years of experience in revenue cycle management, including charge capture, coding, billing, payment posting, and collections.
• 5+ years of experience in a senior leadership role.
• Previous experience working with NextGen (or similar EHR/PM systems).
• Strong working knowledge of Microsoft Office Applications.
• Experience with Power BI or other business intelligence tools for advanced reporting and analytics, preferred
• Certification in Revenue Cycle Management or related fields (e.g., CPAR, CHFP), preferred.
  
  

Additional Job Details

• This is a Full-Time Remote position.
• Compensation for this role will be $125,000- $145,000 annually based on experience/certification.
• This position is eligible for a 12% annual bonus.
  
  

The Perks

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Paid Holiday Program
• 401K With Company Match
  
  

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine!

Eeoc

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.