Library - IT Associate

Description

The Camarillo Public Library is seeking a knowledgeable and customer-focused IT Associate to support our staff and patrons.

This position is responsible for providing technical support, maintaining IT equipment and systems, and assisting with staff training on new software and technology. The ideal candidate will demonstrate strong problem-solving skills, attention to detail, and the ability to communicate technical information clearly and effectively.

If you are passionate about technology and dedicated to providing excellent service, we encourage you to apply and join our team.

Employment Type: Non-Exempt (Hourly), Part-Time

Location: Camarillo

Hours Per Week: 20

Hourly Pay Rate: $20.00

Primary Responsibilities

• An individual must be able to perform each essential duty and responsibility satisfactorily
• Provide IT support for library staff
• Identify, troubleshoot, and resolve hardware, software, and network-related problems encountered by end-users
• Provide networking support
• Interact with vendors as necessary to support and maintain the IT environment
• Use established tracking systems to log requests, monitor progress, track problem resolution, identify patterns of failure, research bug fixes, and implement solutions
• Effectively communicate with manager, staff, and end users regarding unresolved problems
• Other duties as assigned
  
  

Requirements

• High School diploma or equivalent, an associate degree in computer technology, or a certificate reflecting training in the field are preferred
• Able to communicate with diverse populations, English/Spanish bilingual a plus
• Possess good written and oral communication skills
• Basic knowledge of computer networking, hardware, and software systems
• Basic knowledge of Windows Administration, including GPO
• General knowledge of computer troubleshooting
• Ability to provide instruction in essential computer use, such as hardware and software
• General knowledge of networking principles, Windows backup, and imaging procedures
• Regular and reliable attendance is required
  
  

Physical Requirements

• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork
• Occasionally lift, push/pull, hold/carry of items weighing up to twenty-five (25) pounds
  
  

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Tuition Reimbursement
• 401(k) Plan
• Employee Assistance Program
• Employee Referral Bonus Program
• Training & Development