Manager - Technology Training and Development

Manager - Technology Training And Development

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital,dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Responsibilities

• Take responsibility for coordinating the delivery of all technical product training needs and programs across the organization
• Work with Systems Trainers to develop and deliver application training in support of system implementation initiatives
• Proactively explore the technical training needs of departments across the organization and develop training material as needed
• Create and deliver end-user training to include curriculum development, course/class creation, competency asessments and exams and including curriculum, courses, training, exams, and where applicable credentials and formal certification.
• Ensure all training modules are current, coordinated with new software releases and updated continuously to reflect latest functionality and processes
• "Ensure training environments are maintained with appropriate data, training data, and functions/features to optimize training experience for end users
• Collaborate with appropriate IT team members, Clinical Education, Human Resources, Nurse Leadership and all other applicable groups to develop content and materials required for training
• Manage the maintenance and versioning control process of all training materials; be the “hub” for content, cataloging, organizing, and storing all training and reference materials
• Identify training opportunities and utilize multiple formats and media to develop and deliver training
• Provide a quality training experience in a manner that supports adult learning principles and positions participants for success
• Support continuous cycle of improvement through testing for learning, customer feedback surveys on training experience and effectiveness, identifying innovative methods to meet evolving training needs
  
  

Requirements

• Bachelor's Degree
• 3+ years experience in a corporate/business training/education setting.
• Excellent verbal and written communication and presentation skills.
  
  

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for selected positions and more!