Install Coordinator

Job Title: Install Coordiantor

Work Hours: Full time, Monday- Friday, 8am- 5pm

Job Responsibilities

∙ Oversee various aspects of install projects from beginning to end:

• Schedule installations with customers
• Coordinate subcontractors and/or crane services as needed
• Order equipment and special materials for each project
• Communicate the scope of work to the install crews via job sheets
• Pull permits with the proper jurisdiction
• Coordinate inspections upon job completion
• Register equipment for warranty purposes
• Create invoices and collect payments from customers
  
  

∙ Maintain the Comfort Advisor's schedule and schedule quotes for customers

∙ Maintain the install schedule and work with the install manager to make adjustments as needed

∙ Answer multi‐line phone system and route calls

∙ Communicate with the warehouse manager to ensure necessary materials are available

∙ Provide weekly reports to management

∙ Issue POs and order materials as needed

∙ Back up the service dispatcher as needed; schedule service calls and dispatch technicians

Job Requirements

∙ Other administrative office duties as required

∙ Excellent verbal and written communication skills. Must be able to calmly and clearly communicate with customers, vendors and coworkers.

∙ Must be able to multi task and prioritize work according to the needs of our customers.

∙ Must be comfortable with computers and able to adapt to new software programs. Experience with Service Titan & QuickBooks is preferred.

∙ Must be able to work independently and problem solve, but also able to collaborate with the team.

∙ Ability to operate office equipment (e.g., copier, printer, fax, multi‐line phone system)

∙ Minimum High School Diploma Or GED Required∙

∙ 2 years customer service experience required

∙ Must be able to wrok in an office environment

Physical Demands

Regularly required to remain seated in a normal position for long periods of time

• Regularly required to walk about
• Regularly required to maintain balance while walking, standing, crouching, or running
• Routinely required to reach up and out with hands and arms
• Constantly communicates with internal and external customers in person and via telephone. Must be able to exchange accurate information in these situations and be able to recognize and distinguish emotions.
• Regularly required to use hands to grasp objects, type, pick up objects, move objects, or hold objects
• Occasionally required to stoop, kneel, crouch, and/or crawl
• Occasionally required to lift up to 15 pounds and carry a distance of 10 feet
• Occasionally required to push and/or pull up to 15 pounds a distance of 10 feet
• Routinely required to stand for long periods of time
• Constantly identifies and detects written information on equipment labels, written communication, forms and other labels/documents
• Constantly operates a computer and other office machinery such as copy machine and calculator.
  
  

Benefits

• Weekly Pay
• Progressive PTO acrrual
• Membership to Direct Primary Care provider
• Simple IRA
• Dental/Vision Insurance
• 8 paid holidays
  
  

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