Receptionist / Project Coordinator

S-E-A


Date: 6 days ago
City: Glen Burnie, MD
Contract type: Full time
S-E-A is adding a front desk receptionist to our busy team! This is an in-office opportunity.

Essential Job Functions & Responsibilities

  • Acts as brand ambassador for S-E-A both internally and externally
  • Serves as first point of contract to create a warm and courteous welcome for visitors, staff, and callers
  • Greet all visitors and staff courteously, determines their needs, and directs them to the proper person and/or office
  • Focus on the small details to ensure every touchpoint is an opportunity to portray professionalism and a welcome environment by preparing and tearing down meting space, coordinating meals and refreshments for in-office events, creating individualized welcome packets and gift bags and sends thank-you notes, create/maintain gift bags
  • Daily receptionist and phone attendant responsibilities, including relaying incoming and interoffice calls on a Teams system
  • Handles incoming and outgoing tracking/updating mail and packages
  • Provides administrative support for various engineers by scheduling and tracking incoming and ongoing projects
  • Responsible for document proofreading and letter composition
  • Uploads images and other documents to electronic files
  • Handles verbal and written client communications
  • Maintains office files and databases
  • Spreadsheet creation, data entry and manipulation
  • Manages meeting and lab exam scheduling
  • Obtains information & compiles records to enter requests for conflict searches
  • Assists other departments as requested or assigned
  • Ability to accept and integrate constructive feedback into job performance

Position Requirements

  • Associate's degree preferred but commensurate experience is considered
  • High level of proficiency in Microsoft Office (Word and Excel; PowerPoint) and Outlook
  • A minimum of three (3) years of professional office experience in a client-facing role
  • Excellent writing skills and proofreading skills
  • Strong attention to detail
  • Must have strong organizational, interpersonal, communication, time management and multi-tasking skills
  • Positive, hospitality-focused mindset
  • Ability to learn and adapt to new software and technology

Physical Requirements

  • Ability to lift 20 lbs.
  • Ability to effectively communicate with colleagues and clients
  • Ability to effectively manage multiple tasks and varying deadlines
  • Ability to answer phones
  • Ability to accept and integrate constructive feedback into job performance
  • Ability to maneuver around the office
  • Ability to file folders
  • Ability to use a computer/keyboard

SEA places a strong value and priority on diversity, equity and inclusion across the company. We believe these values result in a more enriched work environment for our employees and allow us to best provide to our clients. SEA is also focused on, and committed to, staff health and wellbeing. We offer several benefits aimed at health and wellbeing, including an Employee Assistance Program and a Motion Wellness Program that rewards activity through contributions to employee HSA accounts.

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