Senior Director, DSNP Executive Operations - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Senior Director, Market Aligned DSNP Operations is a senior leadership role responsible for overseeing the strategic planning, execution, and optimization of DSNP operations within an organization. They collaborate with executive leadership to align operational strategies with the overall business objectives and drive sustainable growth. The Senior Director provides strategic guidance, leads cross-functional teams, and ensures operational excellence across the organization.

We are seeking a highly experienced and motivated individual to join our team as the Senior Director, Market Aligned DSNP Operations. This role is critical to our strategic initiatives and requires a deep and thorough knowledge of DSNP (Dual Eligible Special Needs Plans) to ensure success. The Senior Director will be responsible for leading and managing market-aligned DSNP operations, driving strategic work items, and achieving key business objectives.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Strategy Development: Collaborate with senior leadership to define the strategic direction for operations in support of the Dual Special Needs Population (DSNP) line of business. Identify opportunities for improvement and develop a comprehensive operational plan aligned with organizational goals
• Execution and Implementation: Lead the execution of the operational plan by working closely with cross-functional teams, including clinical, administrative, and financial stakeholders. Ensure effective implementation of initiatives to drive measurable improvements in patient outcomes and cost efficiencies
• Performance Management: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of strategic and operational initiatives. Regularly analyze performance data, identify trends, and implement corrective actions as needed to continuously improve outcomes
• Stakeholder Collaboration: Foster solid relationships and collaboration with internal and external stakeholders, including healthcare providers, payers, and community organizations. Coordinate efforts to align care delivery processes, enhance care coordination, and promote patient engagement
• Quality Improvement: Drive a culture of continuous quality improvement by implementing evidence-based practices and clinical guidelines. Collaborate with clinical teams to develop and implement standardized protocols and care pathways that optimize patient outcomes
• Financial Management: Monitor financial performance related to DSNP operations, identify areas for cost reduction, and work closely with finance teams to ensure the financial viability of initiatives
• Compliance and Regulatory Compliance: Stay abreast of industry regulations, policies, and guidelines related to DSNP. Ensure compliance with all applicable regulations and standards and proactively address any compliance issues
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 7+ years of experience in healthcare operations, with a focus on operations
• In-depth understanding of DSNP plans, including regulatory requirements, market dynamics, and best practices
• Solid understanding of healthcare delivery models, reimbursement mechanisms, and quality improvement methodologies
• In-depth knowledge of healthcare regulations, compliance requirements, and industry trends
• Demonstrated ability to thrive in a fast-paced, evolving environment and effectively manage competing priorities
• Proven track record of successfully developing and implementing operational plans to improve outcomes
• Proven excellent leadership and team management skills, with the ability to motivate and inspire a diverse team of professionals
• Proven exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making
• Proven solid communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels
  
  

Preferred Qualification

• Proven track record of success in leading and managing DSNP operations
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
  
  

The salary range for this role is $150,200 to $288,500 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.