Accounts Receivable Supervisor

The City of Pearland, TX is seeking to hire a full-time Accounts Receivable Supervisor. This position offers an hourly salary of $25.76 - $27.89/ based on experience.

Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health.

About The City Of Pearland

Pearland is one of the fastest-growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked as one of the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer including professional sports, world-class cultural amenities, and recreation.

Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged.

General Description

Accounts Receivable Supervisor General Description: The Accounts Receivable Supervisor oversees the City's accounts receivable operations, ensuring accurate and timely processing of billings, collections, cash applications, and compliance with municipal regulations and policies. This role supervises a dedicated team, enforces adherence to the City's cash handling and revenue policies, and provides training and development for accounts receivable clerks and revenue accountants. Additionally, the Supervisor works collaboratively with internal departments and external stakeholders to enhance revenue management, resolve disputes, and maintain financial integrity. The Accounts Receivable Supervisor ensures that all activities align with the City's strategic goals and long-term financial objectives.

Duties and Responsibilities: Essential Functions:

• Team Leadership: Supervise, train, and evaluate accounts receivable staff, including accounts receivable clerks and revenue accountants, fostering professional growth and ensuring compliance with City policies and procedures.
• Policy Enforcement: Develop, implement, and maintain cash handling and revenue policies to safeguard municipal funds and ensure consistent practices across all departments.
• Revenue Collection Oversight: Manage the collection of payments related to permits, utilities, taxes, fines, fees, and other municipal receivables, ensuring timely processing and adherence to established policies.
• Billing and Invoicing: Oversee the preparation and issuance of invoices for city services, contracts, and other billable activities, ensuring accuracy and compliance with municipal guidelines.
• Cash Application Management: Ensure proper and timely application of cash receipts, including reconciling payments to accounts and addressing discrepancies.
• Aging Report Management: Monitor and analyze accounts receivable aging reports, prioritizing follow-ups on delinquent accounts to minimize outstanding balances.
• Customer Dispute Resolution: Investigate and resolve disputes or discrepancies in billing, working collaboratively with residents, businesses, and internal departments.
• Policy and Compliance: Develop, document, and enforce standard operating procedures (SOPs) and policies to ensure compliance with city, state, and federal regulations.
• Internal Collaboration: Coordinate with departments such as utilities, public works, finance, and legal to align on accounts receivable processes and resolve complex cases.
• Reporting and Analysis: Prepare and present accounts receivable reports, including monthly collections summaries, trend analyses, and audit documentation, to leadership and city council as required.
• Cash Flow: Prepare and analyze cash flow statements to monitor liquidity and ensure efficient financial management.
• Audit and Record-Keeping: Maintain detailed and accurate records of receivables and collections to support audits and ensure accountability.
• Training and Development: Provide ongoing training for staff to enhance their understanding of accounts receivable processes and city policies, ensuring a knowledgeable and efficient team.
  
  

Additional Duties

• Perform monthly bank reconciliations to ensure the accuracy of financial records.
• Oversee and reconcile balance sheet revenue accounts with the general ledger to maintain financial integrity.
• Participate in financial planning processes, contributing data and insights to support budget preparation and revenue forecasts.
• Assist with implementing software solutions to improve efficiency in billing, collections, and reporting functions.
• Represent the Finance Department in interdepartmental meetings related to accounts receivable matters.
• Stay updated on changes to municipal finance regulations, ensuring processes are adapted as necessary.
  
  

Requirements To Perform Work

Education & Experience:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
• Minimum of 5-7 years of experience in accounts receivable or municipal finance, with at least 2-3 years in a supervisory role.
  
  

Knowledge, Skills, And Abilities

• Comprehensive understanding of municipal finance regulations, billing systems, and collection procedures.
• Familiarity with government accounting standards, including GASB.
• Proficiency in financial management systems, ERP software, and Microsoft Office Suite.
• Strong analytical and problem-solving skills to address complex accounts and discrepancies.
• Effective leadership skills with experience in team development, training, and performance management.
• Ability to communicate effectively with internal departments, external stakeholders, and the public.
• Expertise in preparing financial reports and ensuring compliance with audit standards.
  
  

Preferred Experience

• Experience in public sector finance or local government accounts receivable operations.
• Familiarity with utility billing systems and property tax collection processes.