Patient Registration Representative

Job ID: 69342

Patient Registrar

This position enables patients to secure access to care at facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.

This role is onsite in Whittier, California.

Patient Registrar Responsibilities

• Register and pre-register patients efficiently and accurately, verifying insurance, collecting co-pays, and securing upfront payments when applicable.
• Conduct financial screenings for uninsured patients, assisting with eligibility applications for medical coverage programs.
• Maintain accurate documentation in the patient database, ensuring timely updates on eligibility status and registration details.
• Adhere to HIPAA regulations, safeguarding patient information and maintaining confidentiality at all times.
• Provide exceptional guest relations by greeting patients and visitors professionally, anticipating concerns, and clearly explaining the registration process.
• Manage patient documentation, including scanning and filing insurance cards, authorization forms, and consent documents.
• Assist with emergency department registrations, ensuring patients receive proper financial screening and insurance verification.
• Utilize hospital systems to maintain efficiency and accuracy while handling multiple tasks in a fast-paced environment.
• Collaborate with agency workers, financial counselors, and hospital departments to ensure a smooth registration process.
• Follow up on pending verifications and applications to ensure patients receive timely assistance.
• Adhere to attendance policies and maintain professionalism in all interactions.
• Stay up to date with training and policy updates to support continuous improvement in registration procedures.
  
  

Patient Registrar Qualifications

• High school diploma or equivalent required; additional education preferred.
• Minimum of one year of experience in a healthcare facility, hospital, or medical office setting.
• Strong understanding of medical terminology and insurance billing processes.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with patients, staff, and insurance providers.
• Proficiency in Microsoft Word, Excel, and the ability to navigate multiple systems efficiently.
• Strong attention to detail, problem-solving skills, and the ability to multitask in high-pressure environments.
• Ability to type 45+ words per minute.
• Bilingual in Spanish or Mandarin preferred.
• Must be able to travel to off-site locations as needed.
  
  

Compensation: $21/hr. (DOE) VanderHouwen Contractors Enjoy Exceptional Benefit Perks!

As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen

What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.