OFFICE TECHNICIAN

The Village of Glendale Heights has a full-time Office Technician position available in the Community Development Department. The position works with a team to fulfill a variety of clerical and administrative duties related to Community Development functions such as permitting, inspection, and licensing. The role has a high degree of public interaction, and so requires exemplary customer service as a priority.

Typical duties include front counter reception, answering phones, receiving the public, providing customer assistance, cashiering, scheduling, data processing, records maintenance, bookkeeping and filing, as well as general office and clerical work. Maintains Department records and files; prepares documents and records for scanning and archiving. Assists customers in completing various forms, checks for accuracy and completeness and assures procedures are followed in receiving and processing. Also issues various licenses and permits as assigned.