Pharmacy Technician, Order Entry Supervisor
CommuniCare Health Services
Date: 1 day ago
City: Glen Burnie, MD
Contract type: Full time
The Pharmacy Solutions Group of Ohio is currently recruiting for an Order Entry Supervisor.
PURPOSE/BELIEF STATEMENT
The Order Entry Supervisor is responsible for day-to-day supervision of all staff associated with data entry. The role will provide staff scheduling to ensure shift coverage and research and resolve escalated business service issues.
Job Responsibilities
Minimum Required
PURPOSE/BELIEF STATEMENT
The Order Entry Supervisor is responsible for day-to-day supervision of all staff associated with data entry. The role will provide staff scheduling to ensure shift coverage and research and resolve escalated business service issues.
Job Responsibilities
- Provide scheduling to support operational hours and ensure complete staff coverage across multiple shifts
- Manage day to day work through utilization of dashboard and collaboration with pharmacy dispensing staff
- Excellent skills with FrameworkLTC, Point Click Care, MatrixCare, and other business applications as needed
- Generate standard reports for the functional area and track all employee performance for high volume transaction area
- Oversee day to day employee performance
- Provide functional advice and training to team members as needed
- Effectively collaborate with all internal and external business partners
- Follow all applicable government regulations including HIPAA
- Other duties as deemed necessary
Minimum Required
- Demonstrate core competencies of leadership, planning and execution, solution oriented, strong communication skills, collaborative business partner
- Advanced to expert skills in Outlook/Excel/Word and able to effectively analyze data
- Perform multiple tasks effectively
- Able to work both independently and as part of a team
- Able to lead a team
- Excellent oral, written and interpersonal communication skills
- Prior experience in the long-term care industry
- Prior experience in a pharmacy, retail, medical, or customer service setting
- PTCB National Certification
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