Power BI Analyst

Local candidates ONLY

Job Title: Power BI Analyst – Healthcare & Cemetery Operations Department:

Business Intelligence / Data Analytics

Employment Type: Full-time

Job Summary:

The Power BI Analyst is a highly analytical and detail-oriented role with significant impact focusing on cemetery industry. This position designs, builds, and manages Power BI dashboards and reports to support decision-making, operational efficiency, compliance tracking, and customer service enhancement. Also collaborates with cross-functional teams to interpret complex data and turn it into concise and actionable insights that align with both compassionate service delivery and regulatory requirements. This position improves system integration to guarantee smooth connectivity across different business platforms.

Key Responsibilities:

· Design, develop, and maintain interactive Power BI dashboards and reports tailored to cemetery operations, and administrative needs within its line of business.

· Analyze trends in cemetery related matters, and client services to support strategic planning.

· Identify and implement process improvements, automation, and cost reduction initiatives wherever possible.

· Provide technical support for existing reports, dashboards, and other business intelligence tools

· Uphold detail-oriented integrity, maintaining strict confidentiality of any company information that is not common knowledge to all employees or third parties

· Collaborate with stakeholders (e.g., operations, finance, compliance, client services) to gather reporting requirements and deliver effective visual analytics.

· Monitor key performance indicators (KPIs) such as burial/cremation scheduling, compliance adherence, and revenue forecasting, among others.

· Integrate data from various systems such as cemetery management platforms, CRM, and finance systems.

· Monitor and optimize cemetery plot inventory reporting and sales trends.

· Maintain documentation for dashboards, data models, and data governance processes.

· Provide ad hoc reporting and insights to support audits, compliance checks, and operational improvements.

Required Qualifications:

· Bachelor’s degree in Data Analytics, Information Systems, Business, or a related field.

· 2+ years of experience in Power BI development and data analysis.

· Solid knowledge of DAX, Power Query (M), Batesville/HMIS, and data modeling best practices.

· Understanding and familiarity with cemetery, funeral home, or memorial services industries is highly desirable.

· Excellent analytical and problem-solving skills.

· Strong communication skills and ability to work with both technical and non-technical stakeholders.

· 5+ years of experience in Access databases.

Preferred Qualifications:

· Experience with geospatial or plot mapping data (GIS is a plus)

· Knowledge of cemetery management software.

· Experience with compliance reporting and records retention practices in the cemetery industry.

· Background in customer service metrics or grief services is a plus.