Provider Services Specialist

• Prepares and maintains updated paperwork for all records within the time frames specified by the Texas Workforce Commission and Board area directives and policies and procedures.
• Updates The Workforce Information System of Texas.
• Conducts monitoring of providers to ensure compliance with contractual regulations, and provides technical assistance as needed.
• Conducts follow up visits on service improvement agreements.
• Follows unit procedures and guidelines and participates in meetings and other events to increase understanding of the ETWDB system.
• Works closely with Supervisor in developing inclusion plans for providers caring for children with disabilities.
• Works to resolve any problems related to provider contract and works well with management staff, account representatives and intake eligibility specialists to resolve any provider complaints or issues.
• Performs technical assistance and training visits to providers' facilities to ensure contractual compliance as well as Texas Rising Star certification compliance and progress.
• Ensures all provider files contain all the required documents pertaining to the service agreements, tax forms, deposit forms, state licenses.
• Collaborates with other CCS staff to enhance program operations.
• Identifies and documents process improvement opportunities.
• Performs other duties as may be assigned.
  
  

Qualifications

Skills

Preferred

Self-motivation: Intermediate

Positive Attitude: Intermediate

Motivation: Intermediate

Microsoft Office: Intermediate

Behaviours

Preferred

Leader: Inspires teammates to follow them

Dedicated: Devoted to a task or purpose with loyalty or integrity

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Motivation

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School

Experience

Required

1 years: At least one year experience in the area of child development, Child Care Services policies, or similar field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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