HOA Assistant General Manager (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary

The Assistant General Manager provides confidential administrative and project support to the General Manager and Board of Directors. This position requires the ability to work independently, use sound judgment, and make decisions on matters related to the daily operations of the Association. Key responsibilities include preparing for meetings, conducting research, drafting reports and communications, and serving as a point of contact for homeowners, contractors, and committee members. The role also includes managing special projects, supporting office operations, and attending meetings as needed. A solid understanding of the Association’s governing documents and overall operations is essential.

Essential Duties And Responsibilities

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide high-level, confidential administrative and project support to the General Manager and Board of Directors, using discretion and independent judgment.
• Draft and prepare professional correspondence, reports, and documentation for the General Manager, Board of Directors, and Committee Chairs.
• Contribute to the development and implementation of office procedures to support efficient and effective operations; ensure the office environment is well-maintained and fully supplied, coordinating vendor services for equipment maintenance as needed.
• Support the General Manager in overseeing office workflow, managing timelines, and ensuring timely completion and distribution of reports and communications.
• Lead and execute special projects as directed by the General Manager, taking ownership of planning, follow-through, and completion.
• Independently research, evaluate, and engage vendors or service providers for bids and estimates in support of operational needs.
• Other assigned duties
  
  

Requirements

Knowledge, Skills and Experience:

• 3-7 years of experience in the community association industry, managing homeowners associations, city government, or related experience; large scale experience strongly desired
• Effectively coordinate multiple projects, use time management skills and exercise independent judgment.
• Expert composition and written and verbal communication skills.
• Strong internal/external customer relation skills required to communicate effectively with all levels of management, employees, homeowners, and other stakeholders.
• Work with confidential/sensitive information and use diplomacy in communicating such information.
• Effective project management and follow-up skills.
• Meet scheduling and attendance requirements per policy and the position.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Organizational, planning, project management, time management, and problem-solving skills.
• management, and problem-solving skills.
• Working knowledge of Davis-Stirling Act and how homeowner associations are governed and managed.
  
  

Minimum Education

High School Diploma or equivalent

Language Skills

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Availability

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Work Environment

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.