Learning and Development Program Coordinator
Eventus WholeHealth
Date: 13 hours ago
City: Chapel Hill, NC
Contract type: Full time
The Learning and Development Program Coordinator will arrange the scheduling and logistics of training delivered by other Learning and Development staff and organizational leaders for staff and providers. This role will facilitate educational outreach to Eventus employees and to community partners, including the Student Clinical Experience Program. Therefore, the Program Coordinator must be well-organized, a confident communicator, and proficient in the processes and procedures used by Support Staff and Clinicians to successfully complete their duties.
The Learning and Development Department works to create that “Magic Moment” with new team members as they become part of Eventus and to make sure that everyone has the tools needed to fulfill their role in providing integrated care to vulnerable adults. This is only possible with flawless internal processes.
Qualifications: Education, Licensure and Certifications, Related Work Experience
computer skills and software, specific healthcare processes, interpersonal, communication, etc.
Proficient computer skills, including Microsoft Products
Ability to work with multiple stakeholders effectively
Understanding of document formatting and design
Well-organized, confident and efficient
communicator, and proficient in processes and procedures used by support staff and clinicians.
Essential Job Duties/Responsibilities
Plan and coordinate Learning and Development events, workshops, and training sessions by collaborating with instructors, administrators, and external stakeholders. Develop and manage training schedules, rosters, and materials in alignment with Eventus standards, while also preparing and distributing all necessary training resources.
Oversee training logistics and support delivery in partnership with Clinician and Clinician Support Development Specialists, including session scheduling and administration.
Provide comprehensive administrative and operational support, including report preparation, meeting coordination, communication management, and processing of financial documents such as invoices and purchase orders.
Collect and compile feedback from participants and clinical site partners to assist in program evaluation and drive continuous improvement initiatives.
Manage end-to-end travel logistics for students, instructors, and staff involved in learning programs, including booking flights, accommodations, ground transportation, and meals, while ensuring compliance with travel policies and effective budget management.
Provide ongoing support by maintaining accurate itineraries and promptly communicating updates, as well as troubleshooting any travel-related issues before, during, and after trips.
Coordinate student clinical placements by managing scheduling, documentation, and compliance, while facilitating communication between students, faculty, and clinical site representatives.
Serve as the primary point of contact for students during clinical rotations, providing support, resolving issues, and ensuring access to necessary resources and training materials.
Track student progress and evaluations to ensure timely completion of all required clinical documentation and reports.
Contribute to talent development by curating a pool of potential future Eventus providers.
Other related duties as assigned.
Compliance Requirements
Adherence to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures:
Ethical Conduct
“Continuously” = position requires this activity 67% to 100% of the time.
Physical Effort (Check the occurrence frequency for each activity)
Activity
Frequency of Occurrence
N/A
Occasionally
Frequently
Continuously
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Environmental Risks (Check the occurrence frequency of each exposure item)
Item
Frequency of Occurrence
N/A
Occasionally
Frequently
Continuously
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Principal Contacts (List principal internal and external contacts (e.g., customers, vendors, Operations
Director, peers)
Internal
External:
Responsibilities For Others
Required Travel
Approximate Number Of Direct Reports
N/A
Frequency (%):
Subordinates’ titles
☐ Local ☐ Regional
Equal Employment Opportunity
The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
The Learning and Development Department works to create that “Magic Moment” with new team members as they become part of Eventus and to make sure that everyone has the tools needed to fulfill their role in providing integrated care to vulnerable adults. This is only possible with flawless internal processes.
Qualifications: Education, Licensure and Certifications, Related Work Experience
- Associate degree in related field or higher preferred
- Previous experience in healthcare, preferably long-term care setting preferred
- Experience in providing support to healthcare providers preferred and supporting teams delivering training
computer skills and software, specific healthcare processes, interpersonal, communication, etc.
Proficient computer skills, including Microsoft Products
Ability to work with multiple stakeholders effectively
Understanding of document formatting and design
Well-organized, confident and efficient
communicator, and proficient in processes and procedures used by support staff and clinicians.
Essential Job Duties/Responsibilities
Plan and coordinate Learning and Development events, workshops, and training sessions by collaborating with instructors, administrators, and external stakeholders. Develop and manage training schedules, rosters, and materials in alignment with Eventus standards, while also preparing and distributing all necessary training resources.
Oversee training logistics and support delivery in partnership with Clinician and Clinician Support Development Specialists, including session scheduling and administration.
Provide comprehensive administrative and operational support, including report preparation, meeting coordination, communication management, and processing of financial documents such as invoices and purchase orders.
Collect and compile feedback from participants and clinical site partners to assist in program evaluation and drive continuous improvement initiatives.
Manage end-to-end travel logistics for students, instructors, and staff involved in learning programs, including booking flights, accommodations, ground transportation, and meals, while ensuring compliance with travel policies and effective budget management.
Provide ongoing support by maintaining accurate itineraries and promptly communicating updates, as well as troubleshooting any travel-related issues before, during, and after trips.
Coordinate student clinical placements by managing scheduling, documentation, and compliance, while facilitating communication between students, faculty, and clinical site representatives.
Serve as the primary point of contact for students during clinical rotations, providing support, resolving issues, and ensuring access to necessary resources and training materials.
Track student progress and evaluations to ensure timely completion of all required clinical documentation and reports.
Contribute to talent development by curating a pool of potential future Eventus providers.
Other related duties as assigned.
Compliance Requirements
Adherence to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures:
- Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
- Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
- Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief
Ethical Conduct
- Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
- Perform the job duties with integrity and professionalism.
- Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.
- Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
- Promptly report any violations of federal and state privacy laws and Eventus WholeHealth
- policies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer.
- Maintain accurate and complete documentation when performing the job duties.
“Continuously” = position requires this activity 67% to 100% of the time.
Physical Effort (Check the occurrence frequency for each activity)
Activity
Frequency of Occurrence
N/A
Occasionally
Frequently
Continuously
- Standing
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- Walking
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Environmental Risks (Check the occurrence frequency of each exposure item)
Item
Frequency of Occurrence
N/A
Occasionally
Frequently
Continuously
- Chemicals and fumes
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- Loud noises
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- Exposure to Bloodborne
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Principal Contacts (List principal internal and external contacts (e.g., customers, vendors, Operations
Director, peers)
Internal
External:
Responsibilities For Others
Required Travel
Approximate Number Of Direct Reports
N/A
Frequency (%):
Subordinates’ titles
☐ Local ☐ Regional
Equal Employment Opportunity
The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
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