Computer Operator | Full Time
Henry Ford Health
Date: 2 weeks ago
City: Rochester Hills, MI
Contract type: Full time
General Summary
As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications. This position may include off shift hours, weekends, and holidays.
Principle Duties And Responsibilities
As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications. This position may include off shift hours, weekends, and holidays.
Principle Duties And Responsibilities
- Take predetermined corrective action to restore service for HFHS clients.
- Restart jobs, restore files, recreate reports, and resolve system issues.
- Process third party remittance files via Web or Intranet connections
- Monitor work schedules to help ensure timely completion of batch jobs.
- Process visitors to the Data Center to safeguard the integrity of data/equipment.
- Review and install modifications to the environment following established Change Management standards and practices.
- Configure Microsoft Print Server queues for HFHS clients.
- Configure LRS Output Management for Epic EMR software.
- Triage all printing issues and take corrective action or refer as needed.
- Review Internet bandwidth usage for compliance to HFHS policies and standards
- Create formal recommendations for process improvements.
- Writes, maintains, and publishes operational documentation.
- High School Diploma or G.E.D. equivalent required.
- Ability to work nights, weekends, and holidays when required.
- Associates Degree (IT related field) preferred.
- Three plus (3+) years of IT experience preferred.
- Microsoft Print Server experience preferred.
- LRS Enterprise Output Server experience preferred.
- ITIL certifications preferred.
- LRS/Microsoft Print Server Software preferred.
- WCC (AutoSys) Software preferred. IBM JCL, Utilities and supporting third party software preferred.
- UNIX and Windows commands and Utilities preferred.
- Organization: Corporate Services
- Department: Infras Operations
- Shift: Evening Job
- Union Code: Not Applicable
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