Associate Analyst, IT Cybersecurity Incident Response

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Cybersecurity Incident Response Team (CIRT) within the Cybersecurity Operations department.
• Responsible for the detailed and repeatable execution of all daily operational tasks. Specifically, the first-level Analyst will be accountable for timely monitoring, review, research, and analysis of security events coming into the various CIRT channels.
• Gain hands-on experience in incident response and cyber defense
• Work with a passionate team of analysts who want you to succeed
  
  

What You'll Do

• Monitor and analyze security events, then lead the initial response and triage.
• Investigate security incidents, perform root cause analysis, and escalate when needed.
• Conduct log analysis and threat research to support incident response related activities.
• Thoroughly document investigation results, ensuring all relevant details are captured.
• Regularly maintain and update team documentation, as necessary, to account for any changes to processes and procedures.
• Collaborate closely with IT teams, vendors, and other stakeholders to address security concerns.
• Stay current with emerging threats, attack techniques, and industry trends
• Be a respected voice on the team, suggesting new ideas and/or process improvements
• Works a flexible schedule, including nights and weekends, as needed to support cybersecurity operations.
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School Diploma
• 1+ years of Information Technology experience
• Understanding of cybersecurity principles and domains
• Ability to communicate effectively, both verbally and in writing
• Strong analytical and problem-solving skills with attention to detail
• Must be able to quickly adapt and excel in dynamic situations
• Be passionate and self-motivated for learning new things
  
  

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3+ years of Information Technology experience
• 1+ years of Security Operations Center (SOC) experience
  
  

Skills, Licenses & Certifications

• Information Security Certification such as: Security+, CISSP, CISM, CISA, CEH, GCIH, GCIA, GCFA, GREM
• Experience monitoring services across multiple platforms
• Ability to work independently and manage one's time to meet commitments and expectations
• Ability to remain organized and adapt to unexpected events, new facts, and rapidly changing circumstances
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Ability to effectively diagnose an issue and recommend a solution
• Ability to be flexible and focused to deliver products with different priorities and timelines
• Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.