Business Manager - Clinical and Commercial Supply

Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors.

We are passionate and excited about how we can develop and utilize new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for a Business Manager to join our team.

You will be responsible for connecting the operational side of the business with the commercial side, ensuring that products can be efficiently supplied, manufactured, and delivered to market. Oversee the management and optimization of the commercial supply chain .

What You’ll Be Doing

Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.

Business Execution

• Develop and implement business initiatives for our CCS products to drive market growth and profitability.
• Identify new business opportunities, including emerging trends, customer needs, and potential partnerships.
• Establish long-term strategic goals for the CCS business, focusing on revenue growth, market share expansion, and innovation.
• Develop strategies to grow the connection between Research portfolio and clinical and commercial supply.
• Develop and/or support the building of business cases to support growth of the business.
  
  

Communication

• Communicate near future customer and market demands to operations via S&OP
• Communicating regular updates of the PD and manufacturing capacity and lead times for CSS projects to Project managers/sales team-dashboard.
• Responsible for organizing monthly opportunity review and prioritization plus build, manage and share a GMP NPI prioritization process and dashboard.
  
  

Sales And Marketing

• Collaborate with the I&I and marketing teams to develop effective marketing campaigns, promotional strategies, and sales tools.
• Build and maintain relationships with key customers and industry partners.
• Present at industry conferences, trade shows, and customer meetings to represent the company's offerings.
• Coordinate and lead quarterly business (QBR) review meetings with Regional Sales teams.
• Identify conferences to attend.
• Accountable for pricing and annual price increases for GMP products.
• Oversee the development of proposals for custom/CDMO opportunities, map, report, and follow status of CDMO opportunities.
• Responsible for holding regularly cadenced sales meetings with the various regions.
• Sales pipeline reporting and coordination between Sales and operations.
  
  

Financial Management

• Provide input to the CCS annual budget, ensuring alignment with company goals and financial targets.
• Monitor financial performance, including sales, profitability, and return on investment (ROI), and adjust strategies as needed to achieve business objectives.
• Analyze key performance indicators (KPIs) to assess the success of products and initiatives, making data-driven decisions for future planning.
• Build and maintain an analytics dashboard for the CCS business.
• Monthly reporting of CCS opportunities, sales and activities.
• Annual and quarterly Forecasting for CCS products and services, in coordination with sales to ensure sufficient inventory levels, reduced lead times and reduce supply chain risks.
  
  

Regulatory Compliance And Risk Management

• Ensure that all products and business practices comply with relevant regulations, including safety, environmental, and industry standards.
• Manage any risks associated with product development and market entry, implementing strategies to mitigate these risks.
• Stay up to date on regulatory changes and industry standards to ensure compliance and competitive positioning.
  
  

Customer Relationship Management

• Develop and maintain relationships with key customers, understanding their needs and ensuring high levels of satisfaction.
• Gather feedback from customers to continuously improve products and services.
  
  

Business Excellence

• Coordinate with IT/Sales Ops/finance to identify and implement CRM functions that better support the business.
• Work with Sales leadership to implement CRM function utilization monitoring and compliance-KPI report.
• Develop and present regular reports on CRM metrics including customer acquisition, retention, and lifetime value.
• Champion and support SAP integration of the Alabaster site.
• Work with Portfolio Manager to set and maintain product stock levels to ensure availability.
  
  

Other duties may be assigned.

Who We’re Looking For

At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.

• Degree in chemistry or other technical discipline.
• Strategic capability with strong project management skills.
• Advanced Product, Commercial, Technical, Marketing, trends knowledge related to the sector served.
• Capable of sharing, delegating and prioritizing workload, internally across functions and externally with customers.
• Takes ownership with attention to detail and proven track record of delivering results.
• Problem solver, creative approach with a keen “sense of urgency”.
• Excellent communicator with good interpersonal and influencing skills.
  
  

Don’t meet all the qualifications? We still encourage you to apply! At Croda, we believe diverse perspectives and unique experiences drive innovation and strengthen our team.

What We Offer

Join a global organization with countless opportunities for growth and leadership.

The successful candidate will receive a competitive salary and benefits package including:

• Excellent Medical, Dental, and Vision coverage, available immediately.
• Generous PTO
• 401K Match
• Wellness Reimbursement
• Parental Leave
• Career Development
• Company paid and voluntary Life and AD&D Insurance
• Short and long term disability
• Paid Holidays
  
  

And more!

Additional Information

This position based at our Alabaster , AL site.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email [email protected] .

Croda recognises employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify