Front Office Assistant

Job Title: Front Office Assistant

Location: Austin, TX

Job Type: Full-Time

Reports To: Office Manager

Job Summary

We are seeking a dedicated Front Office Assistant to join our dynamic team and act as the first point of contact for our organization. This role is essential in providing excellent customer service, ensuring smooth and efficient front office operations, and enhancing the overall client experience. The ideal candidate will possess outstanding communication and interpersonal skills, as they will frequently interact with clients, visitors, and staff.

Key Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Answer and direct incoming calls to the appropriate personnel.
• Manage appointment schedules for staff and coordinate meeting logistics.
• Maintain and organize the front office area, including the reception desk and waiting area.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform data entry and maintain filing systems for various administrative documents.
  
  

Qualifications & Skills

• High school diploma or equivalent; additional certification in office management is a plus.
• Proven experience as a front office assistant or similar role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite and office management software.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.