General Manager

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
  
  

KidStrong General Manager - Cedar Rapids

Kidstrong is coming to Cedar Rapids! We are looking for an engaging, high-energy General Manager to drive pre-sale efforts and community outreach during the new store opening process and once the location is open, foster a culture of learning and development for the coaches and the families that attend the center. This person must have the ability to multi-task, manage client and staff concerns and be a self-starter. KidStrong General Managers are the leaders of the center - focused on driving business to the center, building the culture, developing and training the coaching team while focusing on delivering an exceptional experience for kids and families.

The General manager will supervise the Assistant General Manager, Lead Coach, and coaches and work closely with the Area Developer, KidStrong network and Headquarters.

Responsibilities

CENTER OPERATIONS

• Understand the center’s KPIs and financials to make informed and responsible business decisions
• Build and maintain relationships with families and provide exceptional customer service
• Oversee center-level initiatives i.e. training, brand consistency, etc.
• Daily, Weekly, and Monthly cleaning and maintenance of the center - Ability to delegate center tasks
• Typical schedule includes 4 weekday and 1 weekend shifts based on needs of the center
• Set and communicate coach schedules
  
  

SALES

• Maintain flawless lead management by conducting call drives to new and existing leads
• Responsible for sales as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking
• Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability
• Source and attend local events to increase brand awareness, drive incremental leads and memberships
  
  

LEADERSHIP

• Foster a coaching culture
• Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality
• Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates
• Ensure candidates complete all paperwork to comply with company policy and law
• Lead coaching candidates through the training process and required evaluations
• Manage and support the ongoing professional development of staff through LearnUpon
• Lead Center level staff meetings focused on culture, development, product, and performance
• Attend weekly leadership meetings
  
  

COACHING

• Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development
• Create positive interactions with students and families before, during, and after class
• Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it
• Use the KS Coaches App to record and provide data (attendance, awards, etc.).
• Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight
• Approximately 3-5 coaching hours per week
  
  

Skills/Qualifications

• An athletic and/or coaching background with experience working with or coaching kids - a passion for working with children is non-negotiable!
• Achieve Coach Certification through the HQ Training and Certification team
• Complete required training through LearnUpon
• Comfortable speaking to parents/guardians regarding a variety of topics
• Prior experience as a pediatric OT/PT is a plus, but not required
• Previous experience in management is required
• Previous experience with Slack, Google, ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred
• Intermediate knowledge of physiology, exercise techniques, and body mechanics
• CPR certified
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

Compensation: $43,000.00 - $63,000.00 per year

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.