Jr. Network Engineer

Communications infrastructure is all around you; from the tower your cell phone talks to, to the point of sale systems at your grocery store and gas station, the wifi system that your TV, Roku, or gaming system connects to, and the camera, security, and alarm systems at your local bank. Loop Internet is building a state of the art fiber optic network that will connect hundreds of thousands of homes and businesses with incredible speeds that will create unimaginable opportunities to the residents and organizations in our communities.

Loop Internet is a rapidly growing regional fiber optic communications company. We’re proud of our team and the positive, supportive culture we’re building. We’re scaling our team and we want you to join us!

We are looking for a detail-oriented jr. network engineer. This role is on-site in our Scranton, PA office. A Jr. Network Engineer is a unique and exciting role involved in network and hardware design, configurations, network management, and associated work including router, switch, OLT, and ONU hardware configurations and advanced configurations for small business and enterprise customer premise equipment.

If you thrive in demanding environments and enjoy working as part of a team to achieve critical project goals, this is the opportunity for you!

What You’ll Be Doing:

• Research and develop requirements for hardware and software to ensure interoperability, stability, and proper functionality of the network
• Provides escalation support for troubleshooting and resolution of all network data and security issues as required by other support teams
• Design and integrate backbone network architecture for new and existing markets
• Interact with vendors and drive vendor requirements, resolution of bug fixes, code upgrades, and vendor development as necessary
• Handle escalated trouble tickets
• Monitor the network and respond to alarms swiftly to prevent user impacts
• Implement, maintain, and troubleshoot devices such as servers, switches, routers, firewalls, etc.
• Ensure all network procedures and policies are followed
• Coordinate network parts inventory
• Perform network maintenance and improvement activities
• Design and provision network services for customers
• Perform other duties as assigned
  
  

Education and Qualifications:

• Experience in a network engineer position.
• Experience with BGP, IS-IS, MPLS, OSPF, and major internet routing protocols.
• Experience with network analysis fundamentals and robust troubleshooting skills.
• Excellent IP networking fundamentals and extensive experience in the application of IP protocols.
• Experience with various equipment assets and circuit inventory systems required
• Proficient in reading and interpreting technical documents such as vendor deployment guidelines, white papers, and configuration manuals
• Knowledge of and experience with major router platforms; the following hardware vendors are preferred: Nokia, Arista, Juniper
• Experience with databases and software development preferred
• Experience with voice transport and routing
• Ability to troubleshoot and resolve complex voice issues
• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines
• Strong verbal and written communication, attention to detail, and organizational skills
• Ability to work within critical deadlines
• Ability to adjust to rapidly changing priorities and schedules
• Ability to provide excellent customer service
  
  

Comprehensive benefits include: medical, dental, vision, 401k, life insurance, optional employee benefits, paid holidays, and paid time off.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear, and lift 75 pounds or more. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.