General Clerk - Home Health - Full Time / Days - Req # 2063881550
Antelope Valley Medical Center
Date: 1 week ago
City: Lancaster, CA
Contract type: Full time
Brief Description
Job Objective:
Under the direction of the Administrator, to provide accurate maintenance of operational and clinical data relating to patient medical records. Maintain a cost effective inventory system of departmental medical supplies.
Essential Duties and Responsibilities:
Knowledge
Job Objective:
Under the direction of the Administrator, to provide accurate maintenance of operational and clinical data relating to patient medical records. Maintain a cost effective inventory system of departmental medical supplies.
Essential Duties and Responsibilities:
- Records Coordination
- Creation and tracking of department patient master charts.
- Accurate filing in patient medical record of all legal patient documentation including but not limited to consents, clinical notes, physician orders, lab reports in a chronological order by discipline
- Coordination of medical records requests and/or legal subpoenas.
- Communicates regularly with practitioners regarding incomplete charts due to unsigned orders.
- Runs incomplete chart reports as defined by procedure.
- Provides access as needed to the patient master chart to field staff.
- Reviews each discharged patient’s chart for incomplete or missing items and identifies the responsible practitioner or discipline for each of these items.
- Replenish forms, packets and field charts for clinical staff as needed.
- Responsible for maintenance of department medical records at off site storage facility.
- Primary liaison with AVMC Medical Records Department.
- Inventory Systems
- Maintains adequate and organized medical supply inventory for department staff.
- Responsible for requisition submission, stocking and monitoring usage of medical supplies for quality control and cost effectiveness.
- Accurate data entry of staff supply requisitions.
- Monitor usage and maintain stock of department specific and/or Medical Center forms.
- Research and reporting to managers of special order or non-stock medical supplies.
- Primary liaison with AVMC Material Services.
- Operations
- Answers telephones consistent with Service Excellence standards, addresses and/or routes calls appropriately and in a timely manner.
- Interacts with department staff, Medical Center staff, medical staff, other coordinators, and managers to ensure prompt and accurate communication as needed to achieve the department’s goals.
- Accurate data entry of employee timesheets.
- Coordination of department volunteers.
- Responsible for mailing and/or replenishment of marketing materials.
- Consistently meet established departmental and Medical Center processing deadlines.
- Participate on Project Teams related to internal process improvement and Medical Center policies as needed.
- Safety Officer
- Performs safety officer duties as defined by Safety Committee.
- Prepare and presents safety report at department meetings and educates staff as needed.
- Orients new employees to offsite safety practices.
- Work related errands involving local travel, including, but not limited to, Medical Center, physician offices, or storage facilities.
- Provide backup coverage to Home Care Office Coordinator and PAS III as needed.
- Participate and assist with special projects and assignments as requested.
- Participates in orientation and education of other personnel.
- Participates in Quality Improvement (QAPI) process and PI Committees
- Other duties as assigned.
Knowledge
- Knowledge of office practices and procedures.
- Working knowledge of medical terminology.
- Knowledge of alpha and numeric filing systems.
- Working knowledge of Microsoft word processing and spreadsheet applications and/or comparable software
- Establish and maintain accurate and systemic records.
- Typing of at least 30wpm.
- Strong organizational skills
- Strong oral and written communication skills.
- Detail oriented.
- Ability to utilize basic business data processing principles.
- Ability to apply processes and policies to practical use.
- Ability to act independently and accomplish tasks with moderate supervisory guidance.
- Ability to utilize basic office equipment.
- Ability to function effectively under pressure and prioritize workload in order to meet specified deadlines.
- Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue
- Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
- Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
- Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
- Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
- Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
- Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
- Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
- Minimum High School Graduate or equivalent.
- Must have 1-2 years of office experience, medical office setting preferred but not required.
- Maintain a valid California driver’s license and evidence of current auto insurance.
- Ability to adhere with AVMC Attendance and Punctuality Policy.
- Ability to adhere with AVMC Leaves of Absence Policy.
- Ability to adhere with AVMC Paid Time Off (PTO) Policy.
- Ability to adhere to the department dress code.
- Ability to organize work and establish priorities.
- Ability to expand on own initiative in performance of duties.
- Skill and ability to follow the telephone etiquette/standards.
- Ability to function effectively under pressure and meet time parameters.
- Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
- Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
- Ability to maintain the confidentiality of patient, hospital and department information.
- Ability to adhere to safety rules and regulations.
- Safely and effectively uses all equipment necessary to carry out duties.
- Ability to interpret and function under hospital and department policies and procedures.
- Conforms with required and appropriate accreditation and regulatory requirements.
- Conforms with and supports hospital quality assurance and improvement guidelines.
- Ability to participate effectively in department and hospital staff education.
- Display a willingness to work as a team player.
- Ability to give and support the highest level of patient/customer satisfaction at all times.
- Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
- Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
- Ability to follow the Code of Conduct.
- Work usually performed in a normal office environment; however, may require trips outside in inclement weather to the Medical Center, physician offices or to offsite facilities to retrieve and/or deliver reports, Medical Center records or health information.
- Must meet job physical standards: vision, hearing, and manual dexterity, ability to walk and meet lifting requirements.
- Must be able to tolerate repetitive hand and arm movements
- Able to lift and/or carry up to 10 pounds
- Minimum High School Graduate or equivalent.
- Must have 1-2 years of office experience, medical office setting preferred but not required.
- Maintain a valid California driver’s license and evidence of current auto insurance.
Education
NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.
Requirements
Education and Experience:
Education
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