Product Manager

Granite Telecommunications


Date: 1 week ago
City: Quincy, MA
Contract type: Full time
General Summary Of Position

Granite Telecommunications is a leading communications services provider for businesses and government agencies that is looking for a Network Integration Product Manager. We are looking for a creative, enthusiastic, and highly motivated candidate to support our growth, innovation, and product plans associated with Granite’s diverse Network Integration/Managed Field Services product portfolios. This position will manage the lifecycle of assigned product sets. Ideal candidate will lead implementation efforts and deliver new offerings across our lines of business and support product integration efforts to align for efficiencies and increased sales, revenue, and customer satisfaction.

The Network Integration Product Manager will report to the VP of Solutions Engineering and will be part of a dynamic group engaged in defining products, supporting continuous improvements, lifecycle management and operations of new and existing offerings, with a specific focus on Wireless technologies(WiFi, private 5G, etc)

Successful candidate will have a solid understanding and knowledge of network integration, structed cabling, network engineering, associated CPE/equipment, software and technologies, agile and process improvement methodologies with the ability to convey ideas to technical and non-technical audiences

Duties And Responsibilities

The Granite Product Management Team is a dynamic group engaged in a wide variety of projects at many levels of the organization. The Product Manager – Network Integration (NI) is an integral part of that environment where practicality, communication and collegiality are necessary components.

Product Management/Development

  • Steer, advocate, and collaborate on the planning and execution of strategic initiatives tied to Granite’s Network Integration and Structured Cabling products, offerings, and features.
  • Collaborate with internal and external stakeholders (vendors, Product Managers, Engineering, Information Technology, Supply Chain) to document, plan and schedule all assigned product related initiatives.
  • Manage all vendor relationships tied to associated product sets.
  • Document business processes (pre-sale, quoting, service deliver and service assurance) for associated products.
  • Be a product evangelist, promote product knowledge across the organization.
  • Adhere, support, and promote guidelines set forth in Go-To-Market Strategy and associated product development process.
  • Collaborate across teams to translate data and insights into executable actions to develop product plans.
  • Lead planning, execution, and monitoring of all associated product technology to deliver on Product Roadmap KPIs and increase customer satisfaction.
  • Respond to product-related inquiries from various departments within Granite.

Product Marketing And Sales Support

  • Develop product documentation for products and feature sets.
  • Define product and feature benefits that best benefit marketing materials, sales training content and customer collateral.
  • Assess training needs. Collaborate with Granite University and vendors on the development and delivery of product training and certification programs.
  • Drive communication with Sales, Operations and others for product plan input and feedback.

Required Qualifications

  • 4+ years telecommunications, Network Integration (NI), structured cabling, network engineering or information technology background
  • Experience and knowledge of large scale, multivendor technology deployments
  • Understanding of advanced technologies such as Managed Wi-Fi, Managed Switch, IoT/wireless, in-building cellular, managed services, associated equipment, terms, and concepts
  • Experience working with vendors such as Panduit, Cambium, Nextivity, Cisco/Meraki, Aruba, Mist, Fortinet, Juniper, Ruckus, or similar
  • Understanding of supply chain/purchasing principals
  • Analytical, detailed oriented self-starter
  • Experience drafting business rules, process guides and other product-related materials
  • Sales skills comprehension
  • Technical comprehension in telecommunications
  • Contract management and negotiation skills
  • Vendor Management
  • Requirement’s analysis
  • Bachelor’s degree or higher

Preferred Qualifications

  • Nextivity, Panduit, Cisco/Meraki, Juniper, Aruba, or other advanced technology certifications

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