Front Office Specialist

Exceed Medical

Exceed Medical, also known as DPACC was established in 2012. Our founders aspired to change healthcare by providing quality comprehensive and cost effective critical care to their community.

Our Model:

We put our patients first. We are proud to offer a long list of pulmonary and critical care services to our patients via our integrated team of specialists, innovative technology, and extensive commitment and dedication to each and every one of our patients.

Job Summary:

Provides professional care for patients following established standards, practices and office policies. Checks patients in, verifies insurance, files, and answers phones. Works under the direct supervision of the physician and/or office supervisor.

Job duties include but are not limited to:

• Answering multi-line telephones and directing calls to appropriate staff
• Checking e-fax and forwarding to corresponding department
• Insurance verification/Obtain authorizations for office visits
• Scheduling/rescheduling appointments for established patients and hospital follow-ups
• Completing patient consent forms-sending & reviewing
• Communicate with patients via patient portal/email.
• Check patient's in/out
• Collect co-payments and account balances
• Confirm patient appointments
• Maintain the waiting lobby clean.
  
  

Requirements:

• Must have at least 2 year of experience in a medical office setting.
• Self motivated
• Willing to learn new procedures and advance knowledge
• Able to adapt to ongoing changes
• Able to multitask
• Dependable
• Able to work autonomously and as part of a team
• Prefer to be bilingual
  
  

Exceed offers:

• Training
• Health, Dental, Vision benefits
• 401K
• Growth Opportunities
  
  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.