Commercial Lines - Operations Specialist III

The Commercial Lines department is seeking an operations specialist III, specializing in vendor and expense management. The operations specialist is responsible for understanding underwriting and product strategies and their use of vendors and third-party data, evaluating vendors to optimize risk and price selection, establishing standard operating procedures and integrating vendor management solutions into operations, with focus on expense management.

Many departments at our H eadquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available for those working at headquarters.

The pay range for this position is $137,465 - $174,930 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be Ready To

• establish vendor management strategies including standard operating procedures to maximize our investments and deliver desired business results
• negotiate terms and conditions of contracts to secure favorable terms and conditions
• identify opportunities for cost savings and process improvements within the vendor management function
• calibrate expenses into our direct operating plans and annual budget
• forecast annual spend and compounded annual growth of key vendor relationships
• perform analysis on expense allocations for enterprise consumers of our vendor solutions
• evaluate cost benefit analysis and return on investment post implementation for benefits realization with focus on impact to efficiencies, staffing, and expense plans
• perform analysis on invoice quality and research invoice errors or anomalies.
• review and approve expense committee submissions and supporting documentation for IT VMO and AI Governance
• monitor vendor performance and compliance with contractual obligations
• coordinate or perform queries/validation for usage for various vendors
• evaluate requests from across the company to utilize our purchased services, conduct evaluation of terms and conditions
• conduct regular analysis of expenses and trends; make recommendations for improvements and solution optimization
  
  

Be Equipped With

• strong negotiation and contract management skills
• proven track record of developing and implementing vendor management strategies to optimize vendor performance and alignment with strategies, goals and expense plans
• strong attention to detail and ability to multi-task
• proficiency in using Excel
• highly effective communication skills and prior experience working with leadership
• fully developed analytical/ problem solving skills; able to identify patterns in data and take appropriate action
• a thorough understanding of the primary business functions with a customer mindset for all segments of the department
• ability to work independently and proactively with little direction
• highly collaborative and develops positive working relationships with team members
• adaptive, open, and flexible mindset
  
  

Bring Education And Experience From

• bachelor’s degree in business administration, Supply Chain Management or related field or equivalent experience
• minimum of 5 years experience in vendor management or procurement
• preferred insurance or financial services experience
  
  

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. 

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

US-OH-Fairfield