Supply Chain Manager

NANDO’S VISION

At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi-PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it is consumers’ needs -and endures over time through genuinely putting people at the heart of what we do. We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere.

Role Summary

The Supply Chain Manager is responsible for managing and coordinating all supply chain activities related to foodservice operations. This includes procurement, inventory management, contract administration, supply chain incident management, project management, logistics, and distribution. The ideal candidate will work closely with suppliers, manufacturers, and internal teams to ensure timely and cost-effective delivery of products while maintaining quality standards. As with all members of the Nando’s family, the Project Manager will be expected to wear multiple hats, seek out opportunities to make Nando’s and themselves better every day, and in general, be a good team player! The essential functions of this position are mapped out below:

KEY FOCUS AREAS

Supply Chain Data Management System

• Primary user and will develop to be the subject matter expert for the data management system (Currently: Areostream)
• Maximize the benefits that the data management system provides including contract administration, pricing accuracy, and invoice auditing
• Verify and reconcile any discrepancy to ensure data integrity and mapping
• Create and maintain reports that maximize the benefits of the system to support seamless operations of the supply department.
• Assist with evaluating suppliers to ensure that high quality products are sourced according to specifications.
  
  

Procurement

• Support Director of Supply Chain with contracting as needed
• Assist with building and maintaining strong vendor relationships
• Support all cost savings initiatives.
• Assist with developing approved product list and take full responsibility to maintain said list as changes occur.
  
  

Incident Management

• Assist with implementation and maintenance of incident management software.
• Monitor incoming incidents and facilitate tracking & resolutions that impact the day-to-day operations of the restaurant
• Assist with evaluating suppliers to ensure that high quality products are sourced according to specifications.
• Monitor incoming and incidents and facilitate response regarding Product, service issues, nutrition and allergen related to customer care through Guest XM platform
  
  

Distribution Management

• Provide distribution support related to new restaurant openings and/or new market expansion activities.
• Maintain consistent quality control evaluations, maintain order guides, approved substitutes, and vendors.
• Management of Inventory System to oversee stock on hand and ensure specified items are available from distributors.
• Support inventory management in the field, by managing substitute items, stock outs, distributor service level tracking.
• Partner closely with Culinary Operations, and Food Safety to facilitate commercialization of new or existing products into distribution (examples: LTO’ and new item rollouts)
  
  

Department Support

• Support the Supply Chain department by creating and updating necessary reports and asisst with compiling presenting data and materials
• Assist department with tracking key initiatives through project management software (Example Monday.com)
• Support Chief Supply Chain Officer, Director of US Supply Chain, Director of Food Safety & QA Technical Services as needed
• Support change-management as needed to keep up and adapt to more efficient way of doing Nando’s processes.
• Support the other Restaurant Support Teams by assisting with additional cross functional projects as they arise.
• No direct reports
• Position reports directly to Director of Supply Chain
  
  

Benefits

• Eligible for annual bonus under Nando’s bonus plan
• 20 days of PTO per year
• Company-paid short and long term disability
• Eligible to participate in all voluntary benefits provided by Nando’s
• Free food from Nando’s restaurants, of course!
  
  

Annual Salary Range: $90,000 - $115,000

Nandos North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.