Senior Director, Telecommunications

Job Details

Description

The Senior Director, Telecommunications reports to the Chief Operating Officer and is responsible for developing and executing a strategic vision for telecommunications services, ensuring alignment with the company's overall objectives. This role manages client relationships, offering tailored solutions and acting as a trusted advisor. They also oversee business development efforts, stay updated on industry trends, maintain compliance with regulations, and manage financial aspects, all aimed at delivering high-quality telecommunications services and driving growth within Meriplex.

Key Responsibilities

• Develop and execute a strategic vision for the telecommunications division, aligning it with the company's overall business objectives.
• Lead and inspire a team of professionals in various functional areas, providing mentorship and guidance to drive exceptional performance.
• Cultivate and maintain strong relationships with key clients, understanding their telecommunications needs and ensuring the delivery of tailored solutions.
• Act as a trusted advisor to clients, offering insights and recommendations to optimize their telecommunications infrastructure.
• Identify opportunities for business expansion and revenue growth within the telecommunications sector.
• Collaborate with the sales and marketing teams to develop and implement effective strategies to acquire new clients.
• Stay current with industry trends, emerging technologies, and telecommunications best practices.
• Provide technical leadership, ensuring that the division offers state-of-the-art telecommunications solutions.
• Develop and manage the division's budget, ensuring cost-effective operations and profitability.
• Monitor financial performance, analyze key metrics, and make data-driven decisions to achieve financial goals.
• Ensure compliance with industry regulations, standards, and certifications relevant to telecommunications services.
• Establish and maintain quality assurance processes to guarantee service excellence.
  
  

Knowledge, Skills, & Abilities

• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Analytical mindset with the ability to make data-driven decisions.
• Strong financial acumen and budget management skills.
  
  

Qualifications

• Bachelor's degree in Telecommunications, Business Administration, or a related field; a Master's degree is a plus.
• Proven experience in a leadership role within the telecommunications industry, ideally within an MSP or a similar technology-focused organization.
• Strong understanding of telecommunications technologies, including VoIP, Unified Communications, WAN/LAN, and cloud-based solutions.
• Exceptional leadership and team-building skills.
• Strategic thinking with a track record of developing and executing successful business strategies.
• Knowledge of industry regulations and compliance standards.
• Proven ability to drive revenue growth and exceed business targets.
  
  

Physical Demands

Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.