Customer Service Associate

Position: Customer Service Associate

Location: Westminster, CA

Pay: $20 to $23/hour

Experience: At least 1 year in customer service, admin support, or community outreach.

Education: High school diploma or equivalent.

Type: Full-time; Temporary

Schedule: Monday – Friday, 8:00 AM to 4:30 PM

HB Staffing is seeking a Customer Service Associate to join a growing and dynamic team!

Job Description:

• Handle a high volume of inbound calls with professionalism and accuracy.
• Respond to public inquiries via phone, email, and in person, providing timely and correct information.
• Support general administrative tasks including data entry, filing, scanning, and scheduling.
• Assist with scheduling and coordination for community outreach events.
• Prepare reports and maintain organized records of communication and outreach activities.
• Participate in community engagement events, representing the agency publicly and professionally.
• Support setup, operation, and engagement at outreach booths and activities.
• Communicate agency services clearly and confidently to diverse audiences.
• Maintain a professional demeanor in fast-paced, public-facing environments.
  
  

Position Requirements:

• Ability to read and interpret public service information.
• Strong data entry and document organization skills.
• Proficient with basic administrative tools (filing, scanning, scheduling).
• Valid driver's license and reliable transportation for off-site events.
• Bilingual in English and Vietnamese.
• Strong communication and public speaking abilities.
  
  

HB Staffing does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow. This is not an elevator to success; it is a ladder, and you must put in the work to climb so you’ll never feel stuck in a dead-end job again.

HB Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.