Full Time Travel Team Teller - Peninsula/Williamsburg Region
TowneBank
Date: 2 days ago
City: Suffolk, VA
Contract type: Full time
TowneBank Has a Culture That
- Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community.
- Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.
- Handling monetary transactions for members and enters them in the Bank’s software programs and provides receipts
- Verifying checks and cash and examining documents for essential elements.
- Reviewing & providing system overrides on other tellers’ transactions, when needed.
- Following the Bank’s security guidelines on a daily basis
- Staying abreast of the Bank’s check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements
- Reviewing member accounts in order to make appropriate decisions regarding the requested transaction
- Accurately keeping cash drawer in balance on a daily basis
- Promoting TowneBank and its products and services
- Providing exquisite service to members in person, on the phone or by email
- Displaying a professional appearance and behavior
- Performing other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
- Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
- At least one year of bank teller experience with a single employer.
- Proven ability to give our members excellent service in person, on the phone, and by email
- At least one year of work experience using basic computer skills including Outlook, Excel, Word and Bank software programs
- Flexibility to learn and grow as new systems or processes emerge
- Ability to keep cash drawer in balance on a daily basis
- Ability to accurately process monetary transactions in a timely fashion
- Ability to work as an integral and reliable team player
- Ability to be punctual and dependable, keeping unplanned absences to a minimum
- Ability to listen well and resolve member issues in a positive manner
- Able to multi-task on a daily basis
- Able to learn new product information and promote benefits to members
- Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
- Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required.
- Involves sitting, standing, stooping, bending, walking, lifting up 25 pounds occasionally, exerting up to 50 pounds of force, and eyestrain for extended periods of time.
- Not be substantially exposed to adverse environmental conditions
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