Cage Manager

Do you want to "Hit the Career Jackpot"!? At Muckleshoot Indian Bingo, our number one core value is FUN! We have an amazing team and a benefits package that is impossible to find anywhere else!

Benefits

• Health, Dental, Vision, & other ancillary insurances fully paid for the employee!
• 401k w/ match and annual contributions
• Bonus Opportunities twice annually
• 25% Food & Beverage employee discount
• Paid Vacation, Sick, Holidays, COVID-19, bereavement, and many others
• Flexible Spending Account (FSA)
• Wellness program
• Achievement Awards
• Work/Life Balance, consistent/flexible schedules
• Opportunity for growth within the organization
  
  

Who You Are

You are an energetic customer service professional who enjoys cash-handling and various other cash transaction tasks who also has experience leading the Cage Department.

What You Will Do

• Responsible for overall direction, coordination, and evaluation of the Cage team including hiring, training, career development; planning, assigning, and reviewing work performance; preparing work schedules and approving department payroll, maintaining employee department files; addressing complaints and resolving issues from department employees.
• Responsible for the annual Cage departmental budget and recommends the purchase of Cage related supplies, equipment, and technology.
• Facilitates department meetings to inform staff of updates, changes and/or problematic situations through regular and ongoing communication.
• Assists Cage Management with special investigations and/or technical reports; completes special projects as needed.
• Inspect and evaluate the physical condition of Cage machinery and coordinates with vendors or other MIB departments for repairs/corrections, etc.
• Verify and/or audit IRS documents and cash variances.
• Maintains custody of the cage inventory, including currency, coin, paper tickets, forms, documents, and records normally associated with the operation of the cage.
• Coordinates with TGA surveillance on variances and kiosk Hand-Pays of $100 or more.
• Create or implement Cage standards, policies, procedures, and internal controls to ensure departmental compliance.
• Institutes programs that optimize customer service.
• Reviews and recommends business relationships with outside vendors for cash management services.
• Investigates and takes corrective action on discrepancies discovered in the operation of the cage.
• Ensure that cage operations are in compliance with Title 31.
• Performs other duties as assigned.
  
  

What You Bring

• AA/AS Degree from an accredited college/university in accounting, business management or related field required (four (4) years cage management experience in addition to required experience may be accepted in lieu of the degree requirement).
• Eight (8) or more years gaming cage operations with progressive supervisory or management experience required.
• Experience in developing departmental budgets, procedures, and personnel policies preferred.
  
  

Who We Are

Since we first opened on January 21, 1985, Muckleshoot Bingo has helped the Muckleshoot Indian Tribe launch a period of economic prosperity. We have grown from our humble beginnings as a small bingo tent located where our sister property Muckleshoot Casino now stands, into a state-of-the-art 55,000 square foot entertainment space, boasting two floors with over 1,000 bingo seats and over 500 of the hottest Vegas-style slot machines, and annually employ over 200 people from across the greater Auburn area.

Muckleshoot Indian Bingo is an Equal Opportunity Employer but does practice Tribal Preference hiring in accordance with Public Law 93-638, the Indian Self Determination and Education Act. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions/demotions, training, and any other career development programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status (physical or mental), family medical history, genetic information, political affiliation, or any other non-merit-based factors.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing functions of his/her job and in areas monitored by security or surveillance cameras. Work in bingo operations and/or internal or external environments occasionally. Muckleshoot Bingo is a smoking environment. Exposure to secondhand smoke, moderate to high noise levels, bright lights, and fluctuating temperatures/weather conditions are common.

This Posting is not inclusive of all expected qualifications and expectations of this position. The Job Description is available for your review in the Muckleshoot Bingo Human Resources office.