Human Resources Assistant

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The HR Assistant coordinates and processes a variety of activities associated with the facility Human Resources Department. Processes and maintains copies of certain documents and information related to payroll, benefits, new hire onboarding, employee relations, employee engagement, employee credentials/competencies and employee and contractor files recordkeeping. Coordinates with various hospital, Regional and Corporate HR personnel to ensure compliance with human resources related activities including but not limited to new hire onboarding and orientation process, performance appraisals, payroll, benefits, status changes, termination requests, employee recognition, licensure verification and personnel files recordkeeping. This person also refers employee relations, disciplinary issues, termination requests and other HR policy interpretation and compliance matters to appropriate Regional and Corporate HR personnel.

Essential Functions

• To perform this job successfully, an individual must be able to perform each key function satisfactorily based on several skills categories; assessment, planning, coordination, evaluation and organization
• Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness and timeliness
• Reasonable accommodations may be made to enable individuals with disabilities to perform these key functions
• On-site coordination and support of on-going activities that includes hiring, new hire orientation, training, employee education, performance evaluations, employee relations, leaves of absence, employee recognition and other items encompassed within Human Resources functions and activities. Issues employee and contractor badges. Answers general employee inquiries regarding HR policy, procedures and practices.
• Ensures that all personnel records and files for employees and contractors are neat, organized, up-to-date, and meet compliance standards which includes all Federal, State and regulatory agencies and standards to include The Joint Commission and the State Department of Health. All personnel records filing must be done timely. Follows standard procedure for maintaining personnel files and records. Ensures personnel files are HIPAA compliant.
• Facilitates and supports on-going key hospital and Corporate HR tasks and initiatives including the annual performance and merit review process, annual employee engagement process, Wellness Program, awards and recognition programs, etc. Provides administrative and clerical support and responds to general employee and leadership requests and inquiries as necessary. Communicates routinely with Regional and/or Corporate HR personnel to help ensure that HR initiatives are on-track per plan.
• Facilitates and refers all employee relations, planned disciplinary actions, termination requests, policy interpretation issues, legal matters and any other applicable requests to the Regional and Corporate HR personnel to properly handle. Facilitates internal communication regarding these HR related subjects with applicable hospital leaders.
• Ensures that all personnel status changes, new hire paperwork, payroll, benefits and other required documentation is processed in an accurate and timely manner. Performs Primary Source Verification (PSV) for licensed new hires, existing licensed staff and contracted personnel and coordinates with them to ensure timely receipt of documents for recordkeeping and compliance purposes. Understands how to use HRIS database.
  
  

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel: None
• Must read, write and speak fluent English.
• Ability to read and interpret general hospital and HR policies.
• Ability to write and speak in a clear and concise manner.
• Ability to present information in a clear and concise manner to other personnel.
• Demonstrates active listening techniques
• Gains support through effective relationships
• Treats others with dignity and respect; seeks feedback
• Attends in-service and education programs
• Performs within the philosophy and organizational structure of the facility and standards governing it
• Adheres to facility and HR Department policies, practices and procedures
• Projects a positive and professional self-image to patients, family members, the public and other staff
• Maintains a “Customer Service” attitude toward patients, visitors, referral sources and other staff members at all times
• Supports the mission, vision and goals of the organization and demonstrates an ongoing understanding of the Hospital Performance Improvement program and participation upon request
• Promotes the philosophy, mission and objectives of Cornerstone to customers both within and outside of the hospital
• Demonstrates good inter-personal skills to interact with facility staff, administration, patients, families, customers, vendors and government/regulatory agencies
• Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient and family members in all interactions
• Continuously demonstrates honesty and integrity in care and use of patient/ hospital property
• Demonstrates respect for co-workers and responds to patient needs by complying with hospital policies
• Demonstrates ability to prioritize functions and complete duties within allotted time
• Ability to carry out the essential functions of this position (with or without reasonable accommodation)
• Assures participation in relevant in-service HR related training sessions
• Attends and participate in mandatory and other required hospital meetings
• Accesses continuing educational opportunities appropriate to responsibilities
• Participates in hospital-wide patient safety programs identifying risks to patient safety and health and reducing healthcare environmental errors/risks
• Must have good and regular attendance.
• Performs other related duties as assigned.
  
  

Qualifications

Education

• High school diploma. Some college preferred.
  
  

Licenses/Certification

• None
  
  

Experience

• Two years of Human Resources Assistant, or equivalent, experience in a healthcare setting, hospital environment preferred.