BDC - Receptionist

COMPENSATION: Starting at $18hr - $20hr

Mercedes-Benz of Westminster provides not only an exceptional experience to its external customer but is equally committed to providing an exceptional experience to its internal customers - its team members. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within.

ESSENTIAL DUTIES:

• Answer inbound calls and assist clients with their needs, whether setting an appointment or answering their questions.
• Ensure a high level of client satisfaction is being provided as the service contact
• Respond to emails
• Responsible for light filing, data entry and office support
• Communicate clearly and effectively to both internal and external customers
  
  
  

Qualifications, Experience, Education, Certificates, Licenses, Etc.

• MUST be customer oriented
• EXCELLENT phone skills
• Ability to anticipate customer’s needs and ask probing questions
• Detail oriented and excels in a fast-paced, results driven team environment
• Professional appearance and work ethic
• Valid driver’s license
  
  
  

BENEFITS:

• Paid holidays
• Paid time off
• 401(k) with 50% company match of first 4% of contribution
• Insurance - Medical, Dental, Vision
• Team Member auto purchase discount
• Team Member Parts & Service discount
• Exceptional commitment to Team Member engagement
• Strong Advancement and Career Development Opportunities
• Culture of Coaching and Mentoring