Patient Service Rep 1 APP (Fam Med - Medford Barnett)

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM

Position Summary

The Patient Services Representative 1 (PSR), under general supervision, is a multi-tasking position performing a variety of support functions for medical clinics. Duties may include all or part of the following: greeting and directing patients and visitors, telephone management, scheduling, registration, copay collections, time of service account management, charge entry, appropriate cash and end-of-day closure procedures.

The PSR ensures all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. In this role, the PSR will perform appropriate and timely charge entry for all patients' visits, manage cash drawers according to established protocols, post cash to patient's accounts, and manage patient responsible account balances at the time of service. Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this position.

Qualifications

• Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, required
• High School Diploma, GED or equivalent experience demonstrating the ability to effectively communicate as required for the position, required
  
  

Required Skills

• Must demonstrate the ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment
• Ability to communicate effectively with internal and external clients, possessing strong customer service skills
• Demonstrate excellent interpersonal skills, strong customer orientation and an outgoing, pleasant demeanor
• Ability to work independently, demonstrate teamwork to ensure a highly effective team, organize and implement assigned tasks
• Flexibility schedule to meet department needs for coverage
  
  

Total Rewards Package

• Earn a competitive and progressive salary
• Benefit from health plans that are focused on health and wellness including medical, dental, vision and wellness beginning within 30 days of hire
• On-call employees may receive an additional 15% for flexibility
• Plan for your future with a retirement package that includes up to 6% employer contribution
• Experience a healthy work-life balance with our generous earned time off (ETO)
• Continue to enhance your education through our tuition reimbursement and tuition repayment plans
  
  

At Asante, we are guided by our values below. Explore Asante more by visitingwww.asante.org/careers

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.