Home Health Care Intake Coordinator

Old Glory Home Health Care & Assistive Care


Date: 3 weeks ago
City: Richmond, VA
Contract type: Full time
Benefits:

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance


Job Description:

We are seeking a reliable and detail-oriented Intake Coordinator to join our home health care team. This position is responsible for managing all new patient referrals, coordinating with healthcare providers, and ensuring a seamless intake process.

Key Responsibilities:

  • Receive and process referrals from hospitals, physician offices, and other referral sources
  • Verify patient insurance coverage and eligibility
  • Obtain prior authorizations as required
  • Coordinate start-of-care visits with clinical staff
  • Maintain accurate documentation in electronic medical records (EMR)
  • Communicate with patients, families, physicians, and insurance providers as needed
  • Ensure compliance with HIPAA and other regulatory requirements


Qualifications:

  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Experience in a home health or healthcare office setting strongly preferred
  • Knowledge of Medicare, Medicaid, and private insurance guidelines
  • Familiarity with EMR systems (e.g., WellSky, Kinnser, Homecare Homebase)
  • Strong communication and organizational skills
  • Ability to handle confidential information with discretion


Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional growth

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